Senior Business Analyst

We are seeking a Senior Business Analyst to join our Business Application and Data Science team. This individual will play a critical role in shaping the next generation of AI-driven tools and custom software solutions that support our real estate operations.

As a senior member of the team, you will partner closely with stakeholders across the organization to understand business goals, uncover challenges, and translate those needs into clear, actionable requirements for our software development and data science teams. You will be handson in Azure DevOps-defining user stories, managing backlogs, participating in PI/release planning, and driving alignment throughout the development lifecycle.

This is a highly collaborative, user-facing role where communication skills, analytical strength, and attention to detail are paramount. You will act as a bridge between business functions and technical teams to ensure we deliver impactful, highquality solutions.

Business Analysis & Stakeholder Engagement

Collaborate with stakeholders to understand needs, identify business challenges, and translate them into clear and actionable software requirements.
• Lead requirements-gathering workshops, interviews, and process mapping sessions.
• Serve as a trusted advisor to business partners, helping them articulate their goals and understand solution trade-offs.

Requirements Definition & Documentation

• Develop complete user stories, epics, features, workflows, and acceptance criteria in Azure DevOps.
• Ensure requirements are well-documented, testable, and aligned with business strategy.
• Partner with UX/UI designers to conceptualize user-centered interfaces, mockups, and experience flows.

Agile Delivery & Backlog Management

• Own and refine backlogs-prioritizing, sequencing, and maintaining clarity across all work items.
• Lead or support Agile ceremonies including sprint planning, daily stand-ups, grooming sessions, and retrospectives.
• Support Program Increment (PI) and release planning, ensuring cross-team alignment and readiness.

Project Execution & Delivery Oversight

• Assist project managers with detailed project plans, roadmaps, timelines, and status updates.
• Track and report on project metrics; interpret data to guide decision-making.
• Communicate progress, risks, and issues clearly and proactively to leadership and stakeholders.
• Collaborate with software developers and AI/data specialists to ensure successful and timely delivery of solutions.

Continuous Improvement

• Evaluate and recommend enhancements to processes, documentation, Agile discipline, and delivery frameworks.
• Stay current with industry trends in Agile, AI technologies, and modern software development practices.
• Promote best practices that drive quality, efficiency, and scalability across the team.

• 7+ years of experience as a Business Analyst, Product Analyst, or similar role in a software development environment.
• Background supporting software development, Agile workflows, and iterative delivery.
• Strong expertise in Azure DevOps, including backlog management, requirement documentation, and release planning.
• Hands-on experience with Agile methodologies, including sprint execution, refinement, and PI planning.
• Exceptional analytical, problem-solving, and critical-thinking skills.
• Proven ability to interpret data and support data-driven decision-making.
• Outstanding communication and leadership skills; able to serve as a liaison between business and technical audiences.
• Ability to thrive in a fast-paced, dynamic environment with shifting priorities.
• Bachelor's degree in Business, Computer Science, or a related field.
• Experience in the commercial real estate industry is a strong plus.
• Familiarity with AI/ML concepts or data-driven applications is highly beneficial.

The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group's benefits plans, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• Health Savings Account (HSA) & Flexible Spending Plans (FSA)
• 401(k) Plan with Employer Match
• Holidays, Vacation & Sick Time
• Parental Leave
• Tuition Assistance
• Matching Gift Program
• Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance

The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a "Top Place to Work", by the Environmental Protection Agency (EPA) as an "ENERGY STAR Partner of the Year" and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.

RMR's mission is to create long term value for our clients by managing their investments and assets "like we own it" - an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:

• Integrity at Our Core.
• Perform Passionately and Effectively.
• Inspired Thinking.
• Like We Own It.
• Power of We.
• Mutual Respect.

Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.

Follow RMR on LinkedIn and Instagram @thermrgroup.

The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.