Collections Clerk

Collections Clerk (B2B | Onsite)

Tampa, FL

Monday-Friday | 8:30 AM-5:00 PM

Choice Legal is seeking an experienced Collections Clerk with a strong Business-to-Business (B2B) background to join our team onsite in Tampa, FL. This role focuses on managing and collecting outstanding balances from corporate and professional clients, ensuring timely payment while maintaining positive, long-term business relationships. All collection activities must align with company policies as well as state and federal regulations.

Compensation & Benefits

• Hourly Pay: $22-$25 per hour (based on experience)
• Overtime opportunities available
• Comprehensive benefits package, including:
  
  
  
  • Medical, dental, and vision insurance
  • Paid time off (PTO)
  • 401(k) retirement plan
  
  
  
  

Key Responsibilities (B2B-Focused)

• Conduct systematic reviews of commercial accounts aged 30+ days and communicate directly with business clients regarding outstanding balances.
• Manage and monitor aging reports to ensure timely and professional B2B collection activity.
• Print and distribute current and past-due business invoices as needed.
• Partner with client contacts (AP departments, finance teams, and business representatives) to resolve invoice discrepancies or payment delays.
• Perform follow-up communications with business clients to secure payment commitments.
• Research and respond to business inquiries related to invoices, billing terms, and payment issues.
• Maintain accurate and organized commercial billing and accounting records.
• Escalate unresolved client disputes or high-risk accounts to management for resolution.
• Prepare and provide documentation or reports requested for audits or internal reviews.

Collections

Accounts Receivable

Accounts Payable

Reconciliation

Accounting Research

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

High school diploma or equivalent required. A minimum of two years of experience in accounts receivable and/or collections required.

Certificates, Licenses, Registrations

No specific requirements.

ESSENTIAL COMPETENCIES

QUALIFICATIONS

• Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, decimals, fractions, hours & minutes, and possess the ability to compute rates and percentages.
• Must be knowledgeable in multiple software programs, including, but not limited to, Great Plains, Microsoft Word, Outlook, Excel, and the Internet.
• Ability to follow instructions and respond to managements' directions accurately.
• Must demonstrate a high level of accuracy in preparing and entering financial information and look for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to stay focused and concentrate under normal or heavy distractions and be able to work well under pressure and or strict deadlines.
• Must be able to demonstrate and promote a positive team -oriented environment.
• Ability to manage change, delays, or unexpected events appropriately.
• Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.

LANGUAGE/COMMUNICATION SKILLS

• Ability to write clearly and informatively to all required audiences and edit own work for appropriate spelling and grammar.
• Ability to respond appropriately and professionally to all inquiries or complaints from customers, regulatory agencies, upper management, and/or members of the business community.

Choice Legal is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans