Luxury Leisure Team Lead

Global Travel Collection (GTC), part of Internova Travel Group, is the most influential collection of international luxury travel advisors. More than 1,700 GTC advisors are industry leaders in providing premium travel services to leisure travelers, corporate executives and the entertainment industry. GTC's combined global reach and leverage translate into value, recognition and preferential treatment for its world traveler clients. Click here for more information about Global Travel Collection.

Luxury Travel & Concierge agency is seeking a proactive, results-oriented team leader responsible for designing bespoke experiences for high-net worth clientele. Must be pro-active in anticipating client needs, adept in preparing client-facing proposals and adhering to deadlines while overseeing a team of travel professionals.

Must be an experienced travel visionary who is resourceful, detail oriented, organized, a team player and able to think outside the box.

Hybrid Work Schdule- combines work on-site at our 1633 Broadway, NY Office and work at home.

Schedule is Monday - Friday standard business hours.

Manage and execute luxury bookings including hotels, villas, yachts, dining arrangements, trip proposals and full-service concierge requests.
• Provide attentive, high-touch, personalized guidance and tailored recommendations.
• Collaborate with the team to meet existing due dates, provide relevant updates, manage distribution of work and determine alternate courses of action when necessary.
• Maintain ownership of each client record and independently review for accuracy and quality.
• Extensive trip planning and research skills.
• Anticipate and understand individual client preferences and needs.
• Respond to all communications proactively and promptly.
• Research and provide solutions to any travel-related problem clients may experience.
• Stay abreast of technology and industry trends and ensure that information is shared with team

• At least five (5) years of experience in the luxury leisure sector of the hospitality industry
• Minimum of one (1) year of experience managing a team.
• Experience with high end and high demand travelers.
• Ability to function in a fast -paced, demanding environment.
• Be able to anticipate challenges and have exceptional problem-solving skills
• Strong knowledge of world geography
• Proficient in Microsoft Office products.
• Professional written and verbal communication skills.

PAY AND BENEFITS

Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.

The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

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