Principal, IT Business Systems Analysis

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Principal, IT Business Systems Analysis supporting the Manufacturing & Technical Operations(MTO) function Team in Johns Creek, GA, a typical day will include:

• Serve as the IT application owner for assigned applications.

• Collaborate with business and IT partners to identify needs, gather requirements, and define IT solution scopes.

• Accountable for ensuring applications are compliant with the applicable IT controls and maintaining required IT documentation.

• Troubleshoot, identify, and diagnose system and application errors and issues to minimize disruptions, support incident management process for applications.

• Understand data pipeline architecture supporting site analytics from end-to-end.

• Strong ability to work with and understand capabilities and data connections across multiple systems and interfaces.

• Assemble large, complex data sets that meet business requirementsand optimize for use as well as identify and remove unused and duplicate data sets.

• Support and enhance the pipeline infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using OT as well as SQL and AWS.

• Build analyticssolutions that utilize the data pipeline to provide actionable insights into manufacturing processes, operational efficiency and other key business performance metrics.

• Work with data and analytics experts to strive for greater functionality and reduce complexity/redundancy in holistic data systems.

• Participate in design reviews and provide input to the design recommendations; incorporate security requirements into design; and provide input to information/data flow and understand and comply with Alcon's Project Management Methodology in all planning/execution step.

• Document detailed application specifications (User Requirement Specifications, Functional Specifications and System Design Specifications), translate technical requirements into programmed application modules and develop/enhance software application modules.

• Actively participate in and/or lead continuous improvement activities, defining and implementing the changes required to create an industry-leading electronic data management and analytics capability.

• Identify and deliver scalable Advanced Analytics and AI/ML solutions in partnership with Global IT Data Engineering and Data Science teams supporting manufacturing and quality function business objectives.

• Identify potential improvement areas for system/application and connected services.

• Demonstrated experience in all phases of the Software Development Life Cycle (SDLC), with experience with Agile/Waterfall Practices.

• Responsible to maintain application asset lifecycle & inventory management data in Service Now.

• Responsible for user access reviews, supporting audits, and identify and manage risks.

• Proven ability to work effectively and collaboratively in a complex matrix organization while providing great customer service.

• Support a highly automated and high-volume manufacturing site that operates 24x7x360 and provide on-call IT support.

WHAT YOU'LL BRING TO ALCON:

• Bachelor's Degree or Equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs)

• The ability to fluently read, write, understand and communicate in English

• 5 Years of Relevant Experience

• Worksite location: Onsite

• Travel: up to 5%

• Relocation: No

• Sponsorship Assistance: No

Preferred Experience:

• Degree in a technical field preferred (Computer Science, Information Systems, Information Systems Security, Engineering) with five to ten years of relevant experience.

• Experience working in a manufacturing environment and familiar with GxP practices.

• Experience working with industrial data (OT) platforms such as HiveMQ, HighByte, and Ignition.

• Experience supporting industrial data (OT) applications such as Seeq and Canary Historian or similar for analytics.

• Experience working with industrial data (OT) protocols including OPC UA, and vendor specific protocols for PLCs and industrial devices.

• Experience with MS SQL, PostgreSQL, and Oracle databases to include driving SQL query commands and writing stored procedures.

• Basic knowledge of PLCs (Programmable Logic Controller), Instrumentation, and related OT.

• Basic knowledge of network infrastructure (VLAN, Firewall, VPN, File Sharing, Printing, SKIM, Cloud, etc.)

• Experience working in a Microsoft Operating Systems (Windows 10, 11, Server 2016, 2019, 2022, 2025) and Linux Red Hat infrastructure environment.

• Experience in data visualization software including Tableau, AWS QuickSight and PowerBI.

• Experience with AWS cloud services: Glue, Lambda, S3, RDS, Redshift, SQS, Step Functions.

• Experience with Data Lake architecture and best practices for managing structured and unstructured data.

• Experience in handling multi-source, large volume, high speed, and time series data preferred.

• Working knowledge of Logical and Physical Data Modeling concepts.

• Excellent communications skills, both oral and written; proven ability in technical writing.

HOW YOU CAN THRIVE:

• Collaborate with teammates to share standard processes and findings as work evolves.

• See your career like never before with focused growth and development opportunities.

• Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!

• Alcon provides a robust benefits package including health, life, retirement, flexible time off and much more.

Alcon Careers

See your impact at alcon.com/careers

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees

Find Jobs for Contingent Worker

ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.comand let us know the nature of your request and your contact information.