Senior Office Assistant I, Primary Care at Springside

ChristianaCare Primary Care at Springside is looking for a detail-oriented, adaptable, and highly organized Medical Office Assistant II with strong communication skills and the ability to proactively solve problems in a fast-paced environment.

ChristianaCare Primary Care at Springside is located at 300 Biddle Avenue in Glasgow, Delaware. ChristianaCare Primary Care at Springside provides comprehensive primary medical care services for both adults and children. The practice offers various healthcare services, including gynecology and women's health, immunizations, physical examinations, preventive medicine, and treatment for both acute and chronic conditions. Additionally, on-site lab services are available to facilitate patient care and enhance diagnostic efficiency.
Springside | ChristianaCare

The Medical Office Assistant II is the first point of contact, ensuring a welcoming, efficient environment by assisting patients, managing appointments and records, training staff, and supporting workflow to deliver a positive patient experience.

Work Schedule:

• Monday & Wednesday: 7:30am -7pm
• Tuesday & Thursday: 7:30am - 5pm
• Friday: 7:30am - 4:30pm
• No weekends or holidays
  

Why You'll Love Working at ChristianaCare

• Comprehensive, FirstDay Health Coverage:
  Comprehensive firstday coverage, including medical, dental, vision, and life insurance.Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.Enjoy low deductibles, plus $0 copays for unlimited primary care (inoffice or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off
  Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth
  Advance your education with up to $5,250 per year in tuition reimbursement.
• Grow Your Family with Confidence
  We're here to support every step of your journey to parenthood-whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.
• Paid Parental Leave
  Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
• Retirement Planning & Financial Well-Being
  Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Duties / Responsibilities:

The Medical Office Assistant II manages patient interactions, scheduling, records, referrals, insurance verification, and payments, including day-end reconciliation. They train staff, handle inventory, coordinate testing and appointments, support administrative tasks, ensure safety compliance, and maintain professionalism while performing other related duties as needed.

Education Requirements:

• High School Graduate or GED required.

• 2 years' experience in a medical office practice setting is required; 3 years' experience is preferred

Why ChristianaCare
Are you passionate about making a difference in people's lives? As a Medical Office Assistant II, you'll play a key role in supporting daily operations and ensuring a smooth, positive experience for patients and staff. This is more than just a job-it's an opportunity to be part of a mission-driven team dedicated to excellent service and care.

When we lead with love, excellence is inevitable.

#LI-HB1

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/