Learning Environment Project Manager I (Hybrid- Downers Grove IL)

LE Project Manager I - Are you ready to make a difference?

School Specialty is dedicated to transforming education for the better. Our success is fueled by a team of passionate innovators who are committed to making a positive difference in the lives of students. Are you ready to make an impact?

Job Summary:

The Learning Environment Project Manager I is an entry-level role responsible for coordinating the delivery and installation of learning environments. Acting as the primary point of contact for operations, sales, and clients, they track project progress, maintain schedules, and communicate updates. This task-driven role requires managing daily and weekly tasks, keeping accurate project information in Salesforce, and supporting the Learning Environment Supervisors, Learning Environment Directors, and Senior Project Managers to ensure a seamless customer experience.

Work Location:

• This will be a hybrid role in our Downers Grove, IL, location.

Compensation Information:

• Hourly range of $23-$28 plus an annual incentive plan.

What you'll do:

• Schedules, manages, and oversees multiple projects at various stages, ensuring deadlines, budgets, and priorities are balanced.
• Serves as the main point of contact for all internal and external project communications, maintaining transparency and alignment with stakeholders.
• Communicates effectively with internal teams, clients, and vendors, ensuring clarity, collaboration, and timely updates
• Proactively identifies potential risks and implements solutions to mitigate issues, ensuring projects stay on track.
• Coordinates deliveries and installations of furniture and equipment with vendors, carriers, installation teams, customers, and Senior Project Managers
• Resolves customer service issues, including punch lists and warranty concerns, with a focus on customer satisfaction and effective collaboration.
• Ensures timely release of departmental revenue billing, maintaining accountability and accuracy.
• Drives results through action-oriented planning, prioritization, and problem-solving in complex project environments.
• Demonstrates resilience under pressure, adapting to changing priorities and evolving project requirements.
• Fosters a collaborative team environment, encouraging knowledge sharing, innovation, and continuous improvement.
• Identifies and passes along potential Leads or Opportunities to the appropriate sales team for follow-up.
• Supports job-sharing responsibilities, ensuring coverage and assisting LE Operations, Sales, and other related departments as needed.

What we expect you to bring to the table:

• Customer service experience in a demanding and high pace environment.
• Excellent interpersonal communication skills.
• Proactive work ethic
• Proficient in Microsoft Office.
• Salesforce experience.

Minimum Required Qualifications:

• 1 - 2 years of related experience with project management certification.
• Customer service experience in a demanding and high-paced environment.

Education and/or Certifications Required:

• High School Diploma or GED

Benefits Package: We offer a comprehensive benefits package including Medical, Dental & Vision (effective day 1), basic life insurance, disability coverage, PAID parental leave, wellness programs, Health Savings Accounts, Flexible Spending Accounts, 401k, Educational Reimbursement, Paid Holidays, annual paid Volunteer time, and so much more!

We're determined to positively impact the future, one child at a time.

If you share our passion, we need to talk.

Just imagine what we could do together.

Physical and Mental Demands:

• While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee may occasionally have to operate business machines. Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.

Additional Information

• The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
• School Specialty, Inc. is a Drug-Free Workplace. All applicants are subject to a drug screen and background check as a condition of employment.
• EEO/AA including Vets and Disabled
• If you need reasonable accommodation for any part of the employment process, please contact us by email at Opportunities@SchoolSpecialty.com and let us know the nature of your request and your contact information.

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Job Grade: 9