Professional Services Consultant

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Job Title: Technical Architect - Experience Driven Commerce [P40]

Location: San Jose or New York City

Reports To: Manager, Professional Services - Content & Commerce

The Opportunity

The Technical Architect designs and delivers end-to-end digital experience and commerce solutions using Adobe Experience Manager (AEM) and Adobe Commerce. Acting as a technology advisor, this role guides clients in architectural decisions, platform integrations, and implementation strategies for measurable business impact. The architect oversees solution design throughout discovery, development, deployment, and optimization phases, collaborating with business consultants, project managers, and engineering teams to ensure alignment with client objectives and Adobe best practices.

Focusing on content and commerce, the Technical Architect unifies content management and commerce across channels, defines integration patterns, and leads technical frameworks to deliver seamless omnichannel experiences. The role also supports sales teams with solution estimation and scoping, requiring strong technical expertise, leadership, and cross-team collaboration.

What You'll Do

* Serve as an expert in AEM and Adobe Commerce.

* Lead technical design, develop scalable solution architecture in complex digital marketing projects

* Act as a trusted advisor, support clients on complex solution design and implementation best practices.

* Support sales in solution architecture, scoping, and challenge mitigation.

* Assess client environments and analyze project issues. Drive decision-making on critical technical topics.

* Oversee integration between Adobe platforms and third-party systems.

* Lead multiple engagements, overseeing and mentoring technical teams.

* Improve delivery methodologies and contribute to practice development.

* Stay up to date on product releases and emerging technologies.

What You'll Need to Succeed

* 10+ years in software development/architecture, including 3+ years as Technical Architect with Adobe Commerce/AEM.

* Consulting experience and customer leadership skills.

* Strong analytical, problem-solving, and communication abilities.

* Ability to translate business requirements into technical solutions.

* Experience building team environments and mentoring others.

* Deep knowledge of Adobe Experience Manager and Adobe Commerce.

* Expertise in Java, Sling, PHP, REST APIs, GraphQL, and SQL.

* Proficiency in front-end technologies including HTML/CSS and JavaScript.

* Experience with enterprise architecture, cloud-native, serverless architecture, edge computing, and microservices.

* Understanding of web security, scalability, and performance.

* Familiarity with Dispatcher, CDN, caching, and server administration.

* Integration experience with ERPs, CRMs, payment and fulfillment systems.

* Bachelor's degree in Computer Science or relevant experience.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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