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Medical Assistant - Neurosurgery

University of California - San Francisco Campus and Health
United States, California, San Francisco
Jan 28, 2026

Medical Assistant - Neurosurgery

TEP-Health Employees

Temporary Employment

87638BR

Job Summary

Employment Duration: 3 months

Within the Department of Neurological Surgery, the Brain and Spinal Injury Center (BASIC) is a large clinical and research division consisting of physicians, nurses, research faculty, staff, and trainees. The Medical Assistant III plays a key role in supporting multidisciplinary care teams serving patients with complex, chronic, and serious health conditions.

Under the supervision of the Manager and guided by Ambulatory Services policies and procedures, the Medical Assistant III actively participates in quality improvement initiatives and assists in coordinating patient care across UCSF Medical Center practices. This role serves as a primary liaison between providers and patients, ensuring effective communication, coordination of services, and advocacy to address medical and psychosocial needs.

Key Responsibilities:

  • Coordinate care for patients both on and off the daily clinic schedule, particularly those with complex or chronic conditions

  • Serve as a primary conduit of information between patients, families, and care providers

  • Support multidisciplinary quality improvement efforts to enhance patient health outcomes

  • Provide patient advocacy, education, and referral services as needed

  • Demonstrate service excellence by adhering to UCSF PRIDE values: Professionalism, Respect, Integrity, Diversity, and Excellence

  • Use effective communication skills with patients, families, and colleagues in person, by phone, and electronically

  • Maintain patient privacy, confidentiality, and compliance with safety and infection control policies

  • Maintain a clean, safe, and organized work environment

  • Contribute to department and organizational quality metrics and performance goals

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions.

Required Qualifications


  • Certification from an approved Medical Assistant program
  • High school diploma or equivalent, plus three years of appropriate experience (or an equivalent combination of education and experience)
  • Current American Heart Association CPR Certification
  • Demonstrated computer proficiency, including Microsoft Word and Excel
  • Willingness and ability to learn new computer systems as needed
  • Ability to work effectively with individuals from diverse cultural and socioeconomic backgrounds
  • Flexibility to orient and work at all UCSF Medical Center locations

Preferred Qualifications


  • Familiarity with Epic electronic medical records
  • Familiarity with the California Immunization Registry (CAIR)
  • Knowledge of immunizations and childhood vaccines
  • Fluency in Spanish or Chinese (speaking, reading, and writing)
  • Experience in Internal Medicine, Geriatrics, or Family Medicine
  • Experience using disease registries to track patient populations
  • Experience collecting, entering, and validating data, including identifying errors or missing information
  • Prior experience working with the public in a healthcare or clinical setting

License/Certification


  • Current American Heart Association CPR Certification

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/ppsm-20

For the University of California's Anti Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Organization

TEP

Job Code and Payroll Title

009251 HOSP BLANK AST 3

Job Category

Support Services, Temporary Employment

Bargaining Unit

American Federation of State, County and Municipal Employees - Patient Care Technical Unit (AFSCME-EX)

Employee Class

Temporary Employment

Percentage

100%

Location

San Francisco, CA

Campus

Parnassus Heights (SF)

Work Style

Fully On-Site

Shift

Days

Shift Length

8 Hours

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