New

IT Network & Operations Support Technician

Precision One Medical

22.47 To 30.89 (USD) Hourly

United States, California, Oceanside

3923 Oceanic Drive (Show on map)

Jan 28, 2026

SUMMARY

The IT & Operations Support Technician provides technical IT services while also supporting administrative and operational functions within Manufacturing Operations This position supports end-users, production leadership, and cross-functional teams by troubleshooting and maintaining IT systems, supporting operational data and documentation, coordinating logistics, and ensuring accurate and timely reporting. This role plays a key part in maintaining efficient, compliant, and well-documented day-to-day operations within a regulated medical device manufacturing environment by bridging IT infrastructure support with operational execution.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Adhere to the Company's Quality Management System to ensure compliance with applicable regulatory requirements.
Provide front-line technical support to end-users via phone, email, and in-person requests.
Install, configure, and troubleshoot hardware, software, printers, tablets, and peripheral devices.
Create, manage, and maintain user accounts and access permissions.
Support basic IT security practices, including password management.
Perform installation, labeling, termination, testing, and troubleshooting of structured network and cabling.
Utilize appropriate testing equipment to verify network cabling integrity.
Document, track, and monitor IT service requests to ensure timely resolution.
Provide basic end-user training on systems, software, and equipment.
Assist with the creation and maintenance of departmental files and records.
Assist with the coordination of logistics for operations projects.
Coordinate and schedule meetings and appointments as directed by the Director of
Manufacturing Operations/Manufacturing Manager.
Serve as a meeting scribe and prepare accurate and timely meeting minutes.
Respond to inquiries and provide general administrative support to the Operations Team.
Generate reports, memos, and other correspondence as required.
Manage and maintain various databases.
Operate and maintain general office equipment (computer, copier, printer, fax, etc.) and order

supplies (paper, toner, etc.) as needed.

Coordinate with other departments as needed to support Operations initiatives.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Direct Reports: Yes N/A

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Basic to intermediate knowledge of computer hardware, software, and troubleshooting.
Working knowledge of commonly used IT concepts, practices, and procedures.
Strong written and verbal communication skills.
Ability to take clear, accurate meeting minutes and prepare professional documentation.
Proficient in Microsoft Office Suite and other relevant software applications.
Strong organizational and time-management skills with the ability to multitask and prioritize.
Ability to independently resolve basic technical, logistical, and procedural issues.
Experience working in a manufacturing or regulated environment preferred.

EDUCATION AND/OR EXPERIENCE

High s High school diploma or equivalent required.
Associate degree in IT, Engineering Technology, Business Administration, or related field preferred.
0-3 years of experience supporting PCs, networks, or administrative operations, or an equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

None

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Manufacturing and office environment.

An industrial setting dedicated to the production and assembly of medical devices that utilizes machinery, equipment, and specialized processes to transform raw materials into finished products. Fast paced and dynamic environment with a focus on meeting production targets and deadlines, with an emphasis on efficiency, productivity, and quality control.

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts, and vibration, The employee is occasionally exposed to a variety of extreme conditions, such as high and low temperatures on the manufacturing plant floor, lighting, loud noises from machine operations, exposure to chemicals and physical hazards, and handling of hazmat waste. In such cases, proper Personal Equipment (PPE) is required and will be provided.

PHYSICAL DEMANDS

Analysis of Physical Demands N = Never R = Rarely Less than 1 hour per week O = Occasional 1% to 33% of time F = Frequent 34% to 66% of time C = Constant over 66% of time
Activity	Frequency	Activity	Frequency
Lifting/Carrying	N	R	O	F	C	Twisting/Turning	N	R	O	F	C
Under 10 lbs						Reach over shoulder
11-20 lbs						Reach over head
21-50 lb						Reach outward
51-100 lbs						Climb
Over 100 lbs						Crawl
Pushing/Pulling	N	R	O	F	C	Kneel
Under 10 lbs						Squat
11-20 lbs						Sit
21-50 lbs						Walk-Normal Surfaces
51-100 lbs						Walk-Uneven Surfaces
Over 100 lbs						Walk-Slippery Surfaces
Other	N	R	O	F	C	Stand
Keyboard/Ten Key						Bend
Fingering (fine dexterity)						Driving	N	R	O	F	C
Handling (grasping, holding)						Automatic Trans
Repetitive Motion - Hands						Standard Trans
Repetitive Motion - Feet

Monday - Thursday
1ST SHIFT: 5:30 am - 3:30 pm