New Student and Retention Programs Manager

Oversees the daily management of programs, services, activities, facilities, policies and/or processes in order to support student success in various areas of student affairs. Works under broad, administrative direction with significant responsibility for assigned area(s) of responsibility. Responds to inquiries from University departments, educational institutions, the community, and/or external agencies. Strives to create a welcoming, equitable, and inclusive work environment.

• Collaborate with New Student and Family Programs Director and New Student and Family Programs Manager on the Oshkosh campus to create and implement New Student programming and activities throughout a student's first year at UWOshkosh.

• Plan, organize, administer, and manage processes and operations related to New Student and Family Programs such as Welcome Week and First Year Programs such as Orientation at the Oshkosh campus.

• Collaborate with the local staff on campus and partners from centralized services (i.e. Financial Aid, Student Accounts, Accessibility Services, etc.) to facilitate the new student events.

• Collaborate with Advising staff to develop and facilitate programming related to new student registration.

• Monitors, evaluates, and modifies processes, procedures, and/or standards, ensuring alignment with the Institution's mission, values, goals, and objectives, as well as all local, state, and federal laws and regulations.

• Advises and enforces Institution policies related to services in Student Affairs.

• Serve as the unit liaison to internal and external stakeholder groups.

• May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees.

• Monitor budget associated with new student programs and services.

• Purchase items within university purchasing guidelines and utilize ShopUW+.

• Approve expenditures.

New Student and Retention Programs

Starting at $50,000 and commensurate with experience.

Required Qualifications:

• Bachelor's degree in related field.

• An established track record of successful program development and expansion,including the ability to initiate and maintain collaborative relationships andnegotiate effective agreements across student service units and academic affairsdepartments.

• Demonstrated ability to supervise and train student employees.

• Demonstrated ability to successfully present to a broad range of audiencesincluding faculty, staff, students, and families.

• Exceptional interpersonal, oral and written communication skills.

• A proven understanding of the nature of project management and willingness to workextended hours prior to the implementation of large-scale programming.

• Evidence of highly developed organizational management and problem-solving skills; mustwork accurately and efficiently in order to meet a multitude of deadlines andresponsibilities.

• Master's degree in College Student Personnel, Higher Education Administration, or arelated discipline degree with at least three (3) years working directly with large-scaleprogramming for college students.

• Demonstrated experience working with and implementing programs for various populations.

• Demonstrated ability to assess programs, formulate plans, and implement responses to improveadministrative efficiency and enhance the participants' experiences.

• A clearly articulated student success philosophy related to the first-year experience for entering students, supported by evidence of measurable outcomes.

• Demonstrated ability to build programs and services that center around facultyinvolvement and a comprehensive integration of academic issues.

• Demonstrated experience with peer mentor/instructor-based programs.

Applicants must submit the following documents using the online application:

• Resume

• Cover Letter

*Please use your application materials to speak to each of the qualifications for this position as listed above. Be sure to describe your relevant experience and areas of expertise, using specific examples from your work and education history. Applicants must complete all required fields and attach all required documents prior to submitting the online application.

All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process.

Note: Once you have attached your materials and submitted your application, you will not be able to go into the system and change them.

To Ensure Consideration: Applications received by the end of the day on 02/06/2026 are ensured full consideration. Applications received after that date may be given consideration. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

For questions regarding your application and additional options to apply, contact Human Resources at recruitment@uwosh.edu or 920-424-1166.

Reasonable Accommodations

UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact hroffice@uwosh.eduor 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see https://uwosh.edu/police/, or call UWO Police Department, at (920) 424-1212 for a paper copy.

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.