New

E-Commerce Engineering Manager

Zones
life insurance, paid time off, sick time, 401(k)
United States, Washington, Auburn
1102 15th Street Southwest (Show on map)
Jan 23, 2026
Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.^TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: The E-Commerce Engineering Manager leads the design, development, and ongoing optimization of the company's digital commerce platforms. This role is responsible for managing engineering teams that build scalable, secure, and high-performing e-commerce solutions that support online sales, customer experience, and revenue growth. The E-Commerce Engineering Manager partners closely with Product, UX, Marketing, Operations, and Architecture teams to deliver reliable, customer-centric commerce capabilities while ensuring technical excellence and operational stability. What you will do as theE-Commerce Engineering Manager: The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. Strategic Leadership: Define and drive the technical roadmap for eCommerce Partner with Product, UX and Business teams to develop and execute digital strategies that improve customer experience and retention and support internal Drive integration of Zones new content management platform Establish engineering standards, development methodologies, and best practices for quality, security, scalability, and performance. Define and capture meaningful KPIs, derive insight and actions and communicate with senior management Work closely with Sales to drive the timely delivery of client specific products and sites Manage development of internal sharepoint sites Manage client support teams fielding ecommerce user support tickets Team & Delivery Management: Lead, mentor, and grow a cross-functional team of front-end, back-end, and mobile engineers. Manage resource planning, goal setting, performance reviews, and professional development for the engineering team. Oversee project execution from concept to deployment, ensuring on-time, high-quality delivery across multiple initiatives. Build a culture of accountability, innovation, and continuous improvement Technical Architecture & Execution: Oversee architecture for scalable, high-performance solutions Guide headless commerce implementations and integrations with internal ERP, PIM, CRM and other systems and third-party APIs. Ensure robust monitoring, logging, and governance across commerce and mobile ecosystems. Drive architecture decisions related to SFCC, headless implementations, RESTful APIs, and middleware integration for seamless omnichannel experiences. Implement caching and security best practices for performance and data protection. Governance & Quality: Establish platform governance, including performance monitoring, incident response, and error resolution. Conduct regular audits and ensure adherence to compliance and security standards. Promote continuous improvement through technical reviews, post-mortems, and performance optimization. What you will bring to the team: 2+ years of experience in software engineering, with at least 4+ years in a leadership or management capacity. Proven background in eCommerce platforms and front-end Strong experience with headless commerce, PWA Kit, and API-first architectures. Experience integrating with various payment systems and third-party APIs Demonstrated success in building and leading engineering teams, improving delivery processes, and scaling complex systems. Excellent communication, stakeholder management, and cross-functional collaboration skills. A customer-first mindset and passion for digital innovation. Strategic thinking with hands-on technical depth to guide teams and influence architecture. A collaborative leadership style that fosters trust, creativity, and continuous learning. A bias for action, data-driven decision making, and commitment to excellence. #LI-KS1 Zones offers a comprehensive Benefits package While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements. At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.