Senior Vice President, Ambulatory Services & Clinical Operations

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe.

We are seeking a dynamic, passionate executive to serve as Senior Vice President (SVP) of Ambulatory Services and Clinical Operations. This leadership role holds responsibility across the enterprise for the strategy, performance, and future growth of ambulatory services and clinical operations throughout the full cancer continuum of care.

The SVP reports to the EVP, Hospital President, providing visionary leadership to a diverse management portfolio. This role guarantees outstanding patient access, smooth navigation, operational excellence, financial sustainability, and an excellent patient and employee experience. It plays a key role in advancing innovation, quality, and growth in a complex, fast-evolving cancer care setting.

Key Responsibilities:

Strategic & Executive Leadership

• Offer strategic oversight and day-to-day leadership for ambulatory services and clinical functions throughout all outpatient facilities, including diagnostic, infusion, clinic, and treatment services.
• Partner with executive leadership, department chairs, and clinical leaders to advance institutional goals
• Serve as a trusted advisor on emerging trends, opportunities and risks

Ambulatory & Site Operations

• Lead operations throughout all ambulatory centers in New York, New Jersey, and any locations planned for growth.
• Ensure all outpatient locations are safe, efficient, compliant, financially viable, and patient- centered.

Patient Access, Navigation & Experience

• Ensure care navigation is timely, compassionate, culturally sensitive, and aligned with the highest service standards, delivering a differentiated, consistently outstanding experience for patients and their families managing the cancer journey.

Operational Excellence & Performance Management

• Optimize capacity management, asset utilization, and patient flow using performance metrics and benchmarks.
• Ensure integration across clinical services, revenue cycle, coding, and technology platforms to support continuous improvement.

People

• Build and sustain a high-performance culture grounded in compassion, accountability, and excellence.
• Prioritize employee engagement by fostering a culture of psychological safety, teamwork, and professional growth.

Stewardship

• Maintain accountability for operational and cost-center financial performance.
• Lead the development and implementation of new programs, service lines, and care models.

What Success Looks Like:

• Streamlined, patient-focused entry and support throughout the continuum of care
• High-performing ambulatory operations that meet capacity, quality, and regulatory standards
• Strong financial performance paired with innovation and growth
• A culture where patients and employees feel supported and empowered
• Continuous improvement in experience, safety, efficiency, and effectiveness

Core Skills and Capabilities:

• Enterprise Executive Leadership: Ability to provide strategic leadership with accountability in a complex healthcare environment. Build a high-performance culture that prioritizes exceptional patient experience and employee engagement at every touchpoint.
• Data-Driven Practice & Capacity Management: Proven skill in practice management, capacity planning, asset utilization, scheduling optimization, and performance measurement to improve access, efficiency, quality, and financial outcomes.
• Financial & Operational Stewardship: Strong operational and financial acumen, including sustainable cost structures, regulatory compliance, and clinical revenue growth.
• Collaboration, Influence & Innovation: Exceptional ability to partner with executive leaders, physicians, and multidisciplinary teams to drive continuous improvement, innovation, and organizational alignment.

Compensation Range: $560k - $650k

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Closing:

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.