Domestic Violence Victim Assistant

GENERAL STATEMENT OF JOB

This is a stand-alone classification. Incumbents provide victims of domestic related incidents information and support throughout the court process and non-routine administrative support to a department or function. Duties require the interpretation of policies and procedures and the use of independent judgment. Responsibilities may include tracking prosecution through the judicial system; creating unique, complex documents and correspondence; compiling, reviewing, correcting, and approving data; and performing the duties of the lower levels. Incumbents may provide work direction to lower-level staff.

SPECIFIC DUTIES AND RESPONSIBILITIES

Essential Functions:

• Serves as a liaison during the judicial process between victims and the District Attorney's Office with criminal cases originating with the Clarksville Police Department, which includes and is not limited to contacting and assisting victims of domestic violence crimes and providing information regarding their legal rights, judicial procedures, and court dates.

• Coordinates and assists victims of domestic violence with obtaining information regarding judicial, community, and social services available to them and escorts victims to court as needed or requested.

• Liaison with other agencies with concurrent jurisdiction in reference to Domestic Violence issues. (Montgomery County Sheriff Department, Fort Campbell, Safe House, Montgomery County District Attorney's Office, etc.)

• Tracking prosecution of domestic violence cases through the judicial system; creating unique, complex documents and correspondence; compiling, reviewing, correcting, and approving data.

• Performs other duties of a similar nature or level.

MINIMUM EDUCATION AND TRAINING

Education and Experience

• Associate's degree in Criminal Justice, Sociology, Psychology, or a related field.

• Two years experience in victim services, outreach services, community programs, criminal justice, or a related area.

• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

• Possession of a valid driver's license.

MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED

Knowledge, Skills, and Abilities:

Knowledge of:

• State of Tennessee Judicial System.

• Modern office procedures and equipment.

• Recordkeeping principles.

• Mathematical concepts.

• English language, grammar, and punctuation.

• Report preparation techniques.

• Filing systems.

• Customer service principles.

• Computers and related software applications.

Skill in:

• Maintaining records and files.

• Preparing specialized documents.

• Preparing reports.

• Using proper English, grammar, punctuation, and spelling.

• Using computers and related software applications.

• Maintaining confidentiality

• Prioritizing and assigning work.

• Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisors, the public, etc. sufficient to exchange or convey information and to give and receive work direction.

Physical Requirements:

The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required:

• Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.

• Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.

• Grasping: Applying pressure to an object with the fingers and palm.

• Handling: Picking, holding, or otherwise working, primarily with the whole hand.

• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound.

• Kneeling: Bending legs at knee to come to a rest on knee or knees.

• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. It occurs to a considerable degree and requires substantial use of upper extremities and back muscles.

• Mental Acuity: Making rational decisions through sound logic and deductive processes.

• Pulling: Using upper extremities to exert force to draw, haul or tug objects in a sustained motion.

• Pushing: Using upper extremities to press against something steady to thrust forward, downward, or outward.

• Reaching: Extending hand(s) and arm(s) in any direction.

• Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.

• Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.

• Standing: Particularly for sustained periods of time.

• Stooping: Bending body downward and forward by bending spine at the waist. It occurs to a considerable degree and requires full motion of the lower extremities and back muscles.

• Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

• Visual ability 1: sufficient to perform an activity like preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.

• Visual ability 4: sufficient to operate motor vehicles and/or heavy equipment, both day and night.

• Walking: Moving about on foot to accomplish tasks, particularly for long distances or move from one work site to another.