Quality Assurance Manager

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

RRD is seeking an experience Quality Manager for our Plover, WI facility!

He/She will be responsible for directing, planning, organizing and controlling the processes, procedures, policies and activities for the assurance of the quality of the products according to the guidelines established by the clients and in compliance with the ISO 9001.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Plan and implement programs that ensure quality according to the requirements and guidelines of customers and in compliance with quality standards.
• Implements and drives the culture of continuous improvement.
• Manage the preparation, updating in the system of quality documentation, basing the processes on the standard of ISO 9001: 2015 and ISO 13485:2016 and FDA.
• Maintain daily communication with the Departments to follow the established processes and together take actions for the improvement or problems solution detected in the product or in the processes.
• Responsible to follow up and ensure that the personnel of the Department under her responsability have the proper training to performance the job duties.
• Ensures adequate operational quality controls are developed to incorporate customer and regulatory requirements.
• Implements the risk based approach to the site QMS and operations.
• Regulatory ensure manufactured products are appropriately licensed, produced and marketed.

• Bachelor degree in related function required
• Advanced degree strongly preferred
• Five years or more of experience in equivalent role
• JD Edwards or an ERP system experience is a plus.
• Certification in ISO 9001 & 13485 desirable.
• Excellent oral and written communication
• Strong management and communication skills
• Skills to make presentations to top management
• The incumbent is required to demonstrate a positive attitude on a consistent basis when working with others.
• Ability to work in matrix management and able to work collaboratively and cross-functionally as well as across the organization.
• Broad understanding of manufacturing processes.
• Strong organizational and communication skills.
• Ability to conduct training and present material to a wide range of audiences.
• Must be able to work on personal initiative, have the flexibility to manage change, be able to multi-task and prioritize workload.
• Must be confident in their ability to make decisions balancing business requirements with quality requirements and the associated risks.
• Must possess excellent computer skills, i.e.: Microsoft Office including Excel, Word and Power Point.

RRD's current salary range for this role is $80,700 to $129,200 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future.At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

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All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans