Lead, Phlebotomist

Hourly Pay Range:

Position Highlights:

• Position: Lead, Phlebotomist
• Location: Highland Park Hospital
• Full Time/Part Time: Full Time
• Hours: Monday-Friday, 9:30am-5pm, e/o weekend and holidays

What you will do:

• Provide service based on physical, psychological, educational and related criteria appropriate to the age and type ofpatients/customers serviced in their area.
• Under administrative direction, the supervisor assumes responsibility for overseeing the operation of Phlebotomy Services at the Hospital and PSC sites with the goal of providing consistent, patient focusedservice to our patients.
• The supervisor is responsible forstaff training and competency,problem resolution, and to ensure exceptional customer service standards are maintained on a consistent basis.
• In conjunction with the Phlebotomy Manager, schedule staff to provide appropriate coverage for expected workflow.
• Serve as the primary conduit of information from Phlebotomy Management to employees and vice versa. Attend and participate in Corporate Phlebotomy Administrative Meetings.

What you will need:

• Education: Associate or Bachelor's degree in biological science or medical technology, business management, computer science or equivalent.
• Certification: PBT(ASCP), MLT (ASCP), Certified Medical Assistant or equivalent; CPR/BLS (Basic Life Support) for the Healthcare Provider from AHA.
• Experience: 5 years of documented Phlebotomy experience required. Recent experience in pediatric and geriatric phlebotomy required. Prior personnel management experience strongly preferred.
• Unique or Preferred Skills: Requires strong interpersonal and communication skills. Ability to diplomatically communicate policies, procedures and customer service expectations. Must have experience with a variety of Lab and Hospital Information Systems or Electronic Medical Records. Proficiency with Windows and Microsoft Office Software. Must be detail oriented and able to work under pressure. Must be able to identify and resolve issues with patients and staff effectively. Must demonstrate proven leadership skills and the ability to create and foster a strong team working environment. Must demonstrate technical competency in phlebotomy collection procedures.

Benefits:

• Premium pay such as shift, on call, holiday and more based on an employee's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.