NAC Cargo Service Agent

POSITION SUMMARY:

This is a fast-paced, physically demanding, entry-level position at a cargo airline with over 65 years of continuous operation. The role is divided between Ramp and Warehouse environments. We are seeking detail-oriented, safety-minded individuals to join our 24-hour cargo operation.

COMPENSATION & BENFITS

• Hourly Rate: $20.25 per hour.
• Insurance: Comprehensive Medical, Dental, and Vision insurance.
• Financial Security: 401K match program with zero vesting period
• Growth & Support: Tuition reimbursement up $5250 annually, fitness reimbursement, and life/disability insurance.
• Time Off: Competitive PTO, personal days and federal holidays.

• Cargo Handling: Load and unload inbound and outbound shipments, ensuring they are directed to correct destinations^.
• Operations: Perform cargo breakdown, build-up, and tie-down into Unit Load Devices (ULD) manually or using forklifts.
• Equipment: Operate powered and non-powered equipment including K-loaders, belt loaders, tugs, and electric pallet jacks.
• Documentation: Accurately process customer paperwork, perform data entry, and label cargo^.
• Safety & Security: Conduct security inspections for Dangerous Goods and strictly adhere to all regulatory guidelines.

REQUIREMENTS & PHYSICAL DEMANDS

• Physical Effort: This is a Heavy demand position. Must regularly lift 50 lbs and push/pull 100 lbs.
• Work Environment: Exposure to adverse weather (heat, cold, ice) and working near moving aircraft.
• Compliance: Must possess a valid driver's license with a good record and pass a pre-employment drug screen.
• Schedule: Flexibility to work weekends (Friday, Saturday, and Sunday), holidays, and varied shifts.

QUALIFICATIONS

• High School Diploma or equivalent.
• Minimum of 18 years old.
• Possess a valid driver's license with a good driving record.
• Successfully pass a pre-employment drug screen.
• Ability to prioritize daily workload and duties effectively.
• Outstanding interpersonal skills.
• Flexibility to adapt to frequent changes in the workplace.
• Capable of working independently and as part of a team.
• Willingness to work weekends (Friday, Saturday, and Sunday), holidays, and days off as needed.
• Compliance with Company uniform requirements, including high visibility outerwear provided by the company.
• Approved safety footwear is required.
• A basic understanding of cargo operations is preferred.

• Proficient verbal and basic written communication skills.

The intent of this Description is to provide a representative summary of the major responsibilities performed and results expected by persons assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job. Incumbents may be required to perform other job-related tasks other than those specifically presented in this description.