Office Support Assistant

The Office of Academic Affairs:

The Office of Academic Affairs provides oversight of the education curriculum and enables the success of students and faculty in teaching and learning, research, and creative expression. We are dedicated to advancing the academic mission, vision, and goals of the UCF College of Medicine and are committed to achieving the highest levels of academic excellence.

The Opportunity:

The Office Support Assistant serves as the primary assistant/receptionist for the College of Medicine Faculty and Academic Affairs office suite in the College of Medicine Building. In addition, the Office Support Assistant performs various general office support duties. Duties include data entry, mail handling, filing, composing routine correspondence, answering phones, greeting visitors, scheduling, and arranging simple events. This position reports to the Director for Academic Affairs.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

Responsibilities:

External and internal relations

• Greets and directs visitors to proper meeting locations and appointments.

• Handles inbound calls and directing callers to appropriate individuals.

• Responds to inquiries regarding schedules/agendas, room and/or meeting coordination.

• Directs requests and inquiries to appropriate individuals as needed; maintains relationships with external constituents (i.e., interviewees, vendors); contributes to planning conferences and/or meetings; and assists in arranging travel plans.

Office administration

• Orders office supplies and maintaining inventory.

• Ensures office machines (e.g. phones, printers, copiers, and fax) are in working order and may perform routine troubleshooting, as needed.

• Provides oversight for general day-to-day office operations.

• Coordinates meeting spaces and arrangements.

• Ensures administrative and procedural processes are upheld; addresses administrative and procedural issues as needed.

• Monitors and tracks expense transactions, at times against a stated budget.

• Assists with routine human resources activities (i.e., new employee orientation, maintenance of personnel files, updates to Human Resources)

Communication development and production

• Prepares correspondence and communication materials.

• Oversees the production of communication pieces, including proofing, print production, and dissemination;using word and data processing software to complete necessary correspondence, database entries, and reports.

• Assists with projects affecting the entire MD curriculum, including proctoring exams, setting up classrooms, developing session materials, and setting up Zoom meetings.

• Other duties as assigned include, but are not limited to, the timely completion of university and college-required training and updates.

Minimum Qualifications:

High School Diploma or equivalent and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Basic computer literacy, data management, and office software skills to include familiarity with Microsoft 365, Zoom, Qualtrics, Canvas, and OASIS.

• Experience planning, creating, and organizing detailed schedules.

• Demonstrated customer service experience.

The most successful candidates may possess the following qualities:

• Demonstrated ability to work independently as well as in a team.

• Ability to exercise good judgment, discretion, and diplomacy in both verbal and written communications.

• Ability to successfully organize detailed information

Additional Application Materials Required:

In addition to your application, please submit a resume and cover letter.

Special Instructions to the Applicants:

The anticipated hourly range for this position is $14.00- $16.71. The final hourly rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

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Type of Appointment

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Veteran's Preference:

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans' Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.