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Event and Banquet Setups - Full Time

Mall of America
life insurance, parental leave, short term disability, long term disability, tuition reimbursement, 401(k)
Jan 21, 2026

Tentative shift time will be 10am - 6:30pm.



PURPOSE:
This position is responsible for the cleanliness and efficient set-up and breakdown of event spaces for variety of meetings, banquets and small-scale events at Mall of America. This position will assist as needed in the Waste + Recycling Center while providing a memorial shopping and entertainment experience.


ESSENTIAL DUTIES AND RESPONSIBILITES:



  • Set event rooms per specifications on room layout or diagrams and/or given by Partnership Sales, ensuring quality room presentation.
  • Tear-down and reset event space in preparation for next event.
  • Clean event rooms including, but is not limited to, clearing used dishes and glassware from the tables, straightening and resetting tables and chairs, changing soiled table linen, seeping or vacuuming floors and removing trash.
  • Ensure proper care, movement, storage of all equipment such as tables, chairs, sign holders, easels, room supplies, etc.
  • Ensure service corridors, pre-function space and storage areas are clean, organized and unobstructed.
  • Complete a quarterly inventory of equipment and report back to Partnership Sales department.
  • Clean, check, and perform simple maintenance on equipment regularly. Report and bringing damaged or broken equipment to maintenance for timely repair.
  • Read, understand and follow event set up diagrams or written room layouts for proper setup; understand and follow verbal instruction.
  • Maintain cleanliness of floors within event spaces, use commercial cleaning equipment to buff/shine hard floors and clean and extract carpet.
  • Deep cleaning of events space, including wash walls, tables, chairs, pillars, fixtures, glass, windows, baseboards, ledges, and sanitizing restrooms.
  • Assist in Waste + Recycling Center.
  • Separate waste from the recyclables
  • Empty trash and cardboard containers into compactors and bailers.
  • Operate wet waste and recycling compactor, and empty cardboard compactors and bailers.
  • Operator auto scrubber, pressure washer and other powered machinery to clean sub-level and service corridors
  • Clean trash and recycling rooms, including sweeping, mopping, and pressure washing.
  • May operate a forklift to move materials on and around loading dock.
  • Monitor loading dock activity to ensure items are disposed of in the proper location.
  • Ensure emergency stairwell and exits throughout the mall are clear of trash and debris.
  • Ensure the overall safety of the immediate work area as well as surrounding areas
  • Additional duties as assigned.



PREFERRED SKILLS, KNOWLEFE AND ABILITIES:



  • Must be at least 18 years of age.
  • Previous event or banquet set up experience, preferred
  • Excellent verbal and written communication skills
  • Experience reading banquet or event set up diagrams or blueprints and room layouts
  • Previous cleaning experience, preferred.
  • Experience safely operating equipment used in commercial cleaning such as auto scrubber, floor buffer, vacuum, and other powered equipment.
  • Ability to work variable and/or rotating shifts including nights, weekends and holidays.
  • Ability to work as independently or as part of a team.



PHYSICAL JOB REQUIRMENTS:


While performing the duties of this job, the team member will continuously be required to talk and listen to guests, co-workers and leaders to understand needs and communicate a solution. Team member must possess a level of hearing that will allow them to be aware of their surroundings, respond to the needs of guests and leadership, as well hear alarms, radios, and sounds from machines and vehicles. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus. Team members are required to be able to tolerate multiple sensory stimuli at once while performing their duties. These stimuli may include loud auditory/noise, smells/olfactory, lights, colors, motion, and other visual stimuli. Team members must be able to tolerate working in varying temperatures (hot + cold) in a semi enclosed workspace and working in areas with strong odors.




  • Walk: Frequently, about 75% of the time
  • Stand: Frequently, about 65% of the time
  • Sit: Occasional, about 20% of the time
  • Bend/Stoop: Occasional, about 35% of the time
  • Kneel/Squat: Infrequently, about 30% of the time
  • Climb: Rarely, about 10% of the time
  • Lift/Carry

    • Up to -25lb: Frequently, about 70% of the time
    • 26-50lb: Occasionally, about 55% of the time
    • Over 50lb: Occasionally, about 60% of the time


  • Push/Pull

    • Less than 45lb: Occasionally, about 35% of the time
    • Over 45lb: Occasionally, about 30% of the time
    • 150lbs carts on wheels: Occasionally, about 40% of the time


  • Twist: Occasionally, about 35% of the time
  • Reach above shoulders: Occasionally, about 35% of the time
  • Reach at or below shoulders: Frequently, about 65% of the time
  • Reach at/below waist: Frequently, about 65% of the time
  • Dexterity: Continuously, about 75% of the time

    • Use of both hands is required to perform most duties.




Mall of America is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color,age, sex, gender identity, sexual orientation, religion, marital status, genetic information, pregnancy, national origin, citizenship, physical/mental disability, military status, or any other basis prohibited by law.

Pay is based on many aspects which vary based on position. These include labor markets and, in some instances, may include education, work experience and certifications. In addition to your pay, Mall of America is passionate about the future of our team members, we want to ensure you have a wealth of support and resources, to care for yourself and your loved ones. Our one-of-a-kind job perks for most team members include, team member discounts, free Nickelodeon Universe ride passes, Teladoc, Employee Assistance Program, generous tuition reimbursement, and FREE Metro Pass Universal Pass. Mall of America offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your loved one's care for your whole selves. Other benefits for eligible team members include 401(k) match, short term disability, long term disability, paid parental leave, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Job Perks + Benefits | Mall of America

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