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Mission Statement As a Mannington Associate I am expected to conduct myself in a manner which supports the company's values and philosophy, while performing in the best interest of my fellow associates. I am expected to contribute to our mission statement: to be the best people to do business with in the flooring industry.
Essential Duties Include:
- Continual identification of profitable sales opportunities
- Achieve and maintain a high level of responsiveness and follow-up to customer needs
- A full understanding of the product line is essential. An understanding of the application that each product serves is critical
- Formulate a strategic plan to produce forecasted sales revenue in assigned territory
- Demonstrates care and effective usage of company property and tools. (i.e. samples, vehicles, brochures, computers, etc.)
- Expected to meet individual sales forecast
- Expected to operate within established travel and expense budget
- Manage all expenses within budget set and submit expense reports promptly per policy
- Work with architects, designers, flooring contractors, end users, contractors, etc. to select appropriate products for their projects that fit within their design criteria, budget and time frame.
- Travel daily throughout assigned area to call on existing customers and prospect new customers to solicit business.
- Manage project from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk/ claim coordination (if necessary), and communication of maintenance program.
- Must be able and competent to work with and manage customer base thru CRM (Customer Relationship Management) tool such as Salesforce.com
- Consistently update CRM (Customer Relationship Management) database with all pertinent customer / project / product / pricing information.
- Follow up on a variety of leads from sources such as Build Central, Material Bank, Trade Events, and networking groups
- Establish and execute daily sales calls
- Provide superior customer service and follow through, including but not limited to site visits, installation assistance, claims management, and problem solving
- Network through industry associations (IIDA, IFMA, BOMA), social events, lunches/dinners, planned company events, etc.
- Develop proposals by understanding market pricing strategies and available purchase vehicles (Contracts, Group Purchasing Organizations, Buying Agreements).
- Provide market updates for Leadership to including competitive activity, product trends, promotional activity and progress toward KPIs.
- Review daily order entry, confirming customer / segment data is correct, follow through to ensure shipments occur within clients expected requirements.
- Prepare regionalized recommended pricing requirements including (i) annual pricing levels by account and, (ii) special project requests.
- Manage quality issues with customers immediately and facilitates solution to problems locally or in concert with operating management at division headquarters.
- All other duties as assigned.
Desired skills and experience
- Bachelor's degree in Business, Marketing or other related field; or equivalent combination of education and experience
- Minimum of 4 years of sales related experience required
- Strong computer skills (Microsoft Office) and experience with CRM - Dynamics is preferred
- Strong communication and presentation skills
- Strong organizational and project management skills
- Commercial flooring experience preferred, or commercial interiors or finishes.
Mannington Mills is an Equal Opportunity Employer and maintains a drug and tobacco free workplace. All qualified applicants will receive consideration for employment without regard to any legally protected status.
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Mannington Mills, Inc.
Jan 21, 2026