Senior Coordinator, Total Rewards

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.

The employee will demonstrate TSTC's Core Values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and community members.

Total Rewards Calendar & Execution Coordination
Maintain the Total Rewards calendar and related execution trackers. Track deadlines, dependencies, and deliverables across compensation, benefits, time and attendance, and workforce structure activities. Monitor upcoming milestones and flag missing inputs, approvals, or documentation for review.

Inbox & Intake Coordination
Serve as the primary coordinator for the Total Rewards inbox. Triage inquiries, route requests to the appropriate team member, track responses, and ensure timely follow-through. Maintain visibility into open requests and support consistent service expectations.

Documentation & Workflow Support
Maintain execution documentation and workflow materials for Total Rewards processes based on approved practices. Update documentation as changes are identified by program owners or HR Systems. Ensure materials are organized, current, and accessible for reference and audit support.

Execution Readiness & Status Updates
Maintain execution checklists for cyclical Total Rewards activities such as merit, promotions, retention, and benefits cycles. Compile routine execution status updates aligned to the Total Rewards calendar. Track action items and follow-ups to support coordination across partners.

Continuous Improvement Support
Identify recurring coordination or documentation issues and support improvements to tracking tools and reference materials. Assist with audit preparation by maintaining organized records and execution documentation.

Minimum Qualifications
Associates degree or equivalent combination of education and experience.
Three (3) years of experience in HR coordination, administrative support, or program operations.
Experience managing shared inboxes, tracking requests, or coordinating cyclical activities.

Preferred Qualifications
Experience supporting compensation, benefits, payroll, or HR operations.
Experience working with HR systems or structured workflows.
Experience in higher education or public-sector environments.

Strong organizational and tracking skills.
Ability to manage multiple deadlines and requests with accuracy.
Clear written and verbal communication.
Attention to detail and follow-through.
Ability to work within defined processes and escalate issues appropriately.

Communication
Communicates clearly and confidently across audiences and mediums. Listens actively, shares relevant information, and adapts communication style to support understanding, alignment, and collaboration. Builds trust through transparent, timely communication.

Job Knowledge / Job Performance
Applies core job knowledge and relevant expertise to deliver accurate, high-quality work. Demonstrates sound judgment and proficiency with systems, tools, and processes. Seeks opportunities to improve skills, solve problems, and enhance service delivery.

Ownership & Accountability
Takes ownership of assigned responsibilities and follows through on commitments. Adapts to shifting priorities while maintaining focus on outcomes. Proactively addresses challenges and applies sound judgment to support continuous improvement.

Teamwork & Service
Collaborates effectively and respectfully with teammates and partners. Contributes to shared goals, supports a positive team environment, and demonstrates a service-oriented mindset grounded in responsiveness, trust, and professionalism.

The employee may be required to perform additional job-related duties as assigned to support the operations and priorities of the Human Resources division.

This position may be considered for telework options based on eligibility under TSTC's Telework Policy, aligned with State of Texas requirements. Telework eligibility is determined by role responsibilities and business needs.

The employee must be reachable during assigned work hours through established communication channels as required by the role.

Work outside standard business hours may be required during peak operational periods and must be approved in advance in accordance with TSTC policy.

This is a full-time, FLSA non-exempt position and is subject to applicable overtime and time reporting requirements.

Periodic in-state travel to campuses or meetings beyond the employee's designated or nearest base campus may be required based on business needs and will comply with TSTC and State of Texas requirements.

This role requires attention to confidential and sensitive information appropriate to assigned responsibilities.

The position operates in an office, campus, or operational environment and may require movement across campus, participation in meetings, and engagement with faculty, staff, and students to support institutional goals. Work is performed using standard technology and communication tools.

These activities can be performed with or without reasonable accommodation to support the essential functions of the role.

TSTC will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position.

TSTC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, genetic information, or veteran status

Equal Opportunity Employer

Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.

Background Checks

A criminal history background check will be required for the finalist(s) under consideration for this position.