Human Resources Analyst

We're looking for an HR generalist unicorn! You thrive in a team environment of collaboration, yet flourish when trusted and empowered to work with independence and autonomy. You are brilliantly organized, detail-focused, and take pride in your work ethic, yet truly come alive when asked to brainstorm creative solutions for thorny problems or original ideas for "the way we've always done it." You are a consummate professional, yet know how to build light-hearted relationships with your teammates. You are a credible source of information, yet hungry to always learn more. You already have a depth of HR knowledge in a variety of areas, yet have additional ambitions for your career. You are excited to embrace technology, yet understand it doesn't always replace the human touch. You might or might not be looking for a job, yet are magnetically drawn to this one!

The Opportunity The Human Resources Analyst is part of a service team, reporting directly to a Senior Human Resources Analyst and generally to the Deputy Chief Talent Officer and Chief Talent Officer. Each Analyst (there are 2 Analysts and 2 Senior Analysts) is responsible for both serving as an HR generalist business partner to 2-3 fast-paced City Departments (managing recruitment, classification & compensation, labor relations, performance management & discipline, leave issues, etc. for each assigned department) and for becoming and serving as the HR Department's designated internal "expert" in a specific area of HR (recruitment/Neogov; benefits, leaves, and payroll; labor relations; classification & compensation; or employee relations).

Application Process

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.

• Coordinates and implements recruitment processes for City departments; confers with departments to ascertain departmental needs; coordinates and/or produces recruitment flyers and position announcements; screens resumes and applications; identifies qualified applicants.
• Organizes and administers oral and written examinations and results, including compiling test scores, preparing eligibility lists and candidate information, coordinating and/or conducting interviews, assisting departments in extending job offers, and coordinating follow-up pre-employment testing; monitors the hiring process and/or testing processes to ensure adherence to applicable human resources policies.
• Design and facilitate New Employee Orientation.
• Collects and compiles human resources data; prepares or assists in the preparation of monthly, quarterly, and year-end human resources, legal, summary, and technical reports, as directed.
• Conducts salary studies; researches salary and benefit information for use in the collective bargaining process, budget preparation, and cost analysis.
• Assists employees and management with the interpretation and correct application of City policies, procedures, and programs; provides advice and assistance regarding employment issues; investigates employee complaints.
• Administer the City's employee benefits programs including health benefits, deferred compensation, and pension benefits,
• Administer the City's Leave of Absence Programs, including protected and unprotected. Assist employees with disability benefit enrollment.
• Administer the Interactive Process including providing recommendations to managers regarding reasonable work accommodations.
• Participates in labor contract negotiation processes with assigned bargaining units.
• Conducts personnel and workplace investigations; assists in responding to grievances and administering disciplinary actions; coordinates management referrals to the Employee Assistance Program.
• Makes recommendations for the development and revision of human resources documents, procedures, and forms; assists in the development of policies, regulations, and procedures.
• Conducts special research assignments, gathers data, and prepares reports for consideration by management or special committees.
• Consults with supervisors regarding personnel related issues, needs, and services; counsels employees on human resources programs, policies, and processes; explains program provisions, procedures, and eligibility requirements; and assists employees with forms and human resources documents.
• Conducts surveys and compiles data on administrative, human resources, and operational problems or issues.
• Provides information to City staff, other organizations, and the public, requiring the use of judgment and the interpretation of complex policies, rules, procedures, and ordinances.
• Observes and complies with City and mandated safety rules, regulations, and protocols.
• Performs other related job duties as assigned.

Knowledge of:

• Principles, practices, and techniques of human resources administration in a public agency setting, including recruitment and selection, job analysis and classification, compensation analysis and administration, compliance with labor laws, training and development, employee and labor relations, including negotiations and the interpretation of collective bargaining agreements, and risk management.
• Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Techniques for collecting, interpreting, and reporting complex and technical data and information.
• Recent and on-going developments, current literature, and sources of information related to the operations of the assigned programs.
• Complex arithmetic and statistical techniques.
• Business letter writing and the standard format for reports and correspondence.
• Recordkeeping principles and procedures.
• City and mandated safety rules, regulations, and protocols.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

• Conduct complex research projects on a wide variety of human resources topics, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Interpret, explain, and ensure compliance with City policies and procedures, complex laws, codes, regulations, and ordinances.
• Effectively represent the department and the City in meetings with governmental agencies, contractors, vendors, labor groups, and various businesses, professional, regulatory, and legislative organizations, and individuals.
• Maintain confidentiality of sensitive personal information of applicants, employees, former employees, and other matters affecting employee relations.
• Prepare effective reports, presentations, and outreach materials including recruitment and training materials, staff reports, and a variety of correspondence.
• Maintain accurate files and records.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.