Inside Sales Specialist I

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium's unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

What We're Looking For:

As an Inside Sales Specialist I, you'll support the sales team by identifying leads, managing CRM data, and assisting with outreach efforts. This entry-level role is perfect for someone eager to learn, grow, and contribute to a high-performing team in a fast-paced environment.

What You'll Do:

Assist in identifying potential leads through web research and inbound inquiries
• Work collaboratively with the sales team to support outreach and follow-up activities
• Maintain accurate customer records in the CRM system
• Participate in product and sales training to build foundational knowledge
• Provide timely updates and reports on lead status and activity
• Support the preparation of sales materials and scheduling of customer calls
• Play a role in improving team efficiency through administrative support

What You'll Need to Succeed:

• Bachelor's degree in Business or related field
• General experience in/a basic knowledge of sales principles and customer service practices
• Strong communication skills, with the ability to communicate key messages and ideas clearly and effectively
• Can cultivate meaningful relationships with your manager and members of your team, while being open and responsive to constructive feedback as they guide and mentor you
• The ability to think outside the box to help solve problems, with the humility to ask for help when needed
• Adaptability to a dynamic environment and the readiness to take on any new tasks that are handed to you
• A motivation to achieve outcomes and results
• Capable of handling multiple tasks at once and completing them on time with mostly no errors
• An eagerness to develop professionally, continuously learn, and share knowledge with others

Things That Would be Great if You Brought to the Table:

• Previous exposure via college courses or internships to the following:
  • Microsoft Office
  • CRM exposure is a plus

We'll also need you to:

• Be able to work in the office at least 3 or more days a week to foster collaboration with the team and stakeholders
• Be available for global work hours when needed
• Be able to travel up to 10%

This position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer.

Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.