Manager of IT Product Management

Role Snapshot
Our Manager, IT Product Management, provides leadership and direction for a portfolio of IT products and platforms. This Manager leads a team of product and development resources responsible for defining, delivering, and optimizing IT products and solutions that support business objectives. They serve as a bridge between business stakeholders, technology teams, and end users to ensure that IT products deliver maximum value, align with enterprise strategy, and are delivered on time and within budget. The Manager provides leadership in product vision, road mapping, backlog management, and stakeholder engagement, while also driving agile product management practices.

Salary Range
$140,000 ~ $165,000
The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, and experience.
Hybrid Work Location
This position will be hybrid, having the regional availability to come into our Office up to 3 days a week. Our office location: WPS Corporate Center Building - 1717 W. Broadway in Madison, WI.

How do I know this opportunity is right for me? If you:

• Can define and maintain the technology product vision, strategy, and roadmap to align with business goals and customer needs.
• Enjoy conducting competitive analysis and assess emerging technologies to inform future enhancements and maintain relevance.
• Like to take a leadership role in prioritizing and managing the product backlog to deliver high-value features using Agile principles.
• Have gathered, validated, and refined business requirements through stakeholder engagement, market research, and data analysis.
• Can own the delivery of product releases by setting clear goals and ensuring timely, compliant deployment.
• Like acting as the primary liaison between business stakeholders and technical teams to ensure alignment and shared understanding.
• Would enjoy monitoring product performance against KPIs, customer satisfaction, and business outcomes and recommend adjustments as needed.
• Ensure compliance with healthcare regulations, data privacy, and security requirements in all product decisions.
• Have managed product budgets and resource allocation to meet financial targets and maximize ROI.
• Have developed and presented product updates and strategic recommendations to executive leadership for decision-making.
• Thrive when leading and mentoring cross-functional teams, fostering collaboration, accountability, and continuous improvement.
• Enjoy supporting career development, performance feedback, and role clarity across product and delivery teams.

Minimum Qualifications

• U.S. citizenship is required for this position due to Department of Defense restrictions.
• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field required.
• SAFe Product Owner/Product Manager (POPM), PSPO (Scrum.org), Certified Product Manager (CPM), or Certified Scrum Product Manager (CSPO).
• 7 or more years of experience in IT product management or related roles.
• 3 or more years in a leadership or managerial role.
• Proven track record leading large-scale, enterprise IT products or portfolios, with a strong understanding of product management principles, agile frameworks, and end-to-end IT solution delivery across the software development lifecycle.
• Demonstrated success leading product teams in an agile or hybrid delivery environment.
• Proficient in Agile/Scrum methodologies, backlog management tools (Jira, Azure DevOps), and iterative delivery practices including sprint cycles and PI Planning.
• Strategic thinker with ability to translate division/business unit goals into actionable product strategies, while effectively balancing long-term vision with tactical execution.
• Strong leadership, influence, and change management skills, with the ability to coach and mentor across diverse teams and complex organizations.
• Strong financial and business acumen, including experience managing product budgets, evaluating trade-offs, and supporting data-driven decision-making.
• Excellent communication, stakeholder management, and negotiation skills with ability to align priorities and secure commitments across diverse teams and leadership levels.

Preferred Qualifications

• Master's degree.
• Experience with enterprise IT platforms (ERP, CRM, cloud, or healthcare systems).
• Experience with WPS Systems tools as well as business line knowledge.

Remote Work Requirements

• High speed cable or fiber internet
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net)
• Please review Remote Worker FAQs for additional information

Benefits

• Remote and hybrid work options available
• Performance bonus and/or merit increase opportunities
• 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
• Competitive paid time off
• Health insurance, dental insurance, and telehealth services start DAY 1
• Professional and Leadership Development Programs
• Review additional benefits: (https://www.wpshealthsolutions.com/careers/)

Who We Are

WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.

Culture Drives Our Success

WPS' culture is where the great work and innovations of our people are seen, fueled and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition.

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This position may from time to time provide support to federal health care programs and other governmental or regulated industries. In accordance with law and/or contractual requirements, individuals in this role are or may be subject to all applicable federal regulations, agency contract requirements, and WPS internal policies, including but not limited to standards for data security, privacy, confidentiality, and program integrity. WPS and its personnel are subject to mandatory enhanced screening and background investigation prior to being granted access to information systems and/or sensitive data in order to safeguard regulated information and government resources that provide critical services.