MISSION:
- Identify root causes and implement rapid, effective solutions for urgent, high-impact issues.
- Resolve product quality concerns to minimize warranty claims and enhance customer satisfaction.
MAIN TASKS:
- Lead the implementation of RPS methodologies and competencies, ensuring alignment with organizational goals and continuous improvement initiatives.
- Drive the resolution of quality issues by leveraging business metrics to prioritize and address critical concerns effectively.
- Teach, coach and mentor team members in the application of structured problem-solving methodologies, fostering a culture of continuous learning and improvement.
- Provide global cross-functional support for complex problem-solving activities, collaborating with diverse teams to ensure timely and effective resolutions.
- Adopt a strategic, big-picture approach to problem-solving and issue resolution, considering both immediate fixes and long-term improvements.
- Apply advanced problem-solving tools and techniques to identify and resolve non-conformance issues, ensuring robust and sustainable solutions.
- Quickly and accurately define problems, identify root causes, and implement effective corrective actions.
- Lead and direct problem-solving initiatives, acting as a subject matter expert in reactive methodologies such as Shainin Red X and Kepner-Tregoe.
- Serve as a mentor and expert in Kepner-Tregoe and Shainin methodologies, guiding teams in their practical application.
- Support the development of robust solutions to ensure consistent application of design standards and best practices.
- Set clear goals, prioritize tasks, and manage multiple technical and business projects in a dynamic and fast-paced environment.
Behavioral Skills:
- Effective Communication: Clearly and confidently conveys information, ideas, and expectations to diverse audiences.
- Cross-Functional Collaboration: Works seamlessly with colleagues at all organizational levels to achieve shared goals.
- Proven Team Leadership: Demonstrates strong leadership capabilities through successful team coordination and guidance.
- Team Engagement and Motivation: Inspires and energizes team members to perform at their best and stay aligned with objectives.
- Thrives in Fast-Paced Environments: Delivers high-quality results independently, even under pressure and with minimal supervision.
- Self-Directed Learning: Proactively seeks out opportunities to learn and grow, adapting quickly to new challenges and technologies.
Basic Qualifications:
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field
- A minimum of 10 Years of Problem-Solving Experience: Proven track record using Shainin Red X and Kepner-Tregoe methodologies to resolve complex technical issues.
- Certified Shainin Red X Master: Extensive hands-on experience applying Red X methodologies across diverse vehicle systems and manufacturing processes.
- Broad Technical Knowledge Base :Preferably familiar with Manufacturing, Quality, Mathematics, Physics, Chemistry, Business, or Statistics. Other degrees considered with relevant professional experience.
- Advanced Data Analysis Skills: Proficient in statistical analysis and spreadsheet tools for data-driven decision-making.
- Expert in Brainstorming and Concept Development Tools: Skilled in leveraging creative and analytical tools to generate and refine innovative solutions.
- Experience with Software and Electrical Components: Practical knowledge of development and troubleshooting in software and electronic systems.
Salaried Employee Benefits (US, Non-Represented)
Health & Wellbeing
Comprehensive coverages encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability.
Compensation, Savings, and Retirement
Annual Incentive Plan (SAIP), 401k with Employer Match & Contribution (max 8%), SoFi Student Loan Refinancing.
Time Away from Work
Paid time includes company holidays, vacation, and Float/Wellbeing Days.
Family Benefits
12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life/Disability and other Insurances.
Professional Growth
Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups.
Company Car & More
Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends.
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