IT Technical Design Analyst

Position: IT Technical Design Analyst | Division: Information Technology|
Work
Days:
Monday - Friday| Hours of Operation:
8:00am - 5:00pm

Why Broadway Bank:

We are one of the largest independently owned banks in
Texas with offerings in personal and private banking, wealth management,
business banking and mortgage lending.

Position Overview:

The IT Technical
Design Analyst I is responsible for researching, designing, and supporting
technology solutions that advance Broadway Bank's strategic, operational, and
customer-experience objectives. This role operates at the intersection of
business needs and technical delivery, translating functional requirements into
clear, actionable technical designs and solution architectures.
This role partners
closely with line-of-business stakeholders, IT Business Analysts, Development
teams, Infrastructure, and Application Support to evaluate emerging
technologies, prototype solutions, and produce technical blueprints that enable
scalable, secure, and efficient enterprise systems. The position brings a
strong business-process perspective to solution configuration and design,
ensuring technology initiatives align with regulatory requirements, operational
realities, and long-term architecture standards.
In addition to
forward-looking design responsibilities, this role supports the ongoing
stability, administration, and enhancement of core banking and enterprise
applications, contributing to both innovation and operational resilience across
the bank's technology environment.

Essential Functions:

• Researches, evaluates, and maintains a pipeline of emerging technologies that may provide competitive advantage, operational efficiency, or enhanced customer and employee experiences.
• Partners with LOB teams and IT Business Analysts to understand business challenges, document requirements, and translate needs into technical solution designs.
• Develops technical design documentation, including system architectures, configuration models, data flows, and integration points.
• Collaborates with internal IT teams and external vendors to influence solution direction, product capabilities, and implementation approaches.
• Develops technology roadmaps outlining how and when new solutions will be deployed within the enterprise architecture.
• Prepares business cases and technical assessments outlining solution benefits, risks, dependencies, and estimated costs.
• Designs, executes, and evaluates pilots and prototypes to validate new technologies prior to production deployment.
• Supports development and implementation activities, ensuring quality delivery, adherence to design standards, and effective handoffs to operational support teams.
• Performs application system administration, configuration, upgrades, and maintenance for assigned systems, including core banking and imaging/workflow platforms.
• Monitors daily processing for core banking applications, identifying and resolving break/fix issues in a timely manner.
• Maintains and updates technical documentation, standards, and operating procedures as systems evolve.
• Provides backup support for other application specialists and collaborates with infrastructure, security, and vendor teams as needed.
• Participates in on-call rotations to support system availability and incident response.
• Evaluates the enterprise impact of proposed technology changes across multiple business units.
• Performs other related duties as assigned by IT leadership to support operational continuity and strategic initiatives.
• This position may require travel within the Bank's geographic area.

Experience & Education:

• Bachelor's degree in Computer Science,
  Computer Engineering, Information Systems, or another
  technology-focused discipline required.
• 2-4 years of experience in IT project
  delivery processes, solution design, or application support within an
  enterprise environment.
• Demonstrated experience working with
  core IT systems, enterprise applications, and supporting infrastructure.
• Hands-on exposure to technology
  implementation lifecycles, including requirements gathering, design,
  testing, deployment, and support.

Skills & Qualifications:

• Strong analytical mindset with the ability to decompose complex problems into practical technology solutions.
• Demonstrated problem-solving aptitude with a structured, data-driven approach.
• Knowledge of core IT systems, enterprise applications, and supporting infrastructure components.
• Ability to research, evaluate, and apply emerging and disruptive technologies in a regulated environment.
• Demonstrated creativity and flexibility, in developing and transforming enterprise solutions.
• Ability to capture, document, and prioritize business and technical requirements effectively.
• Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
• Business acumen with the ability to interpret organizational strategies into technology priorities and design decisions.
• Strong collaboration skills with the ability to build effective relationships across IT, vendors, and business partners.

Other Requirements:

• Some
  travel may be required to support projects, vendors, or business units.
• Availability
  during nights and weekends may be required to support system upgrades,
  implementations, or on-call responsibilities.
• Requires the ability to lift, carry, push, pull weights or otherwise move objects weighing as much as 10 lbs. on a regular basis and/or for extended periods of time during the workday.
• Occasional overtime or extended hours may be required.

We're a culture that offers resources to benefit your
overall health and well-being:

• Career Development and Mentorship Programs
• Generous paid time off, minimum 4 weeks
• Employee recognition, awards, and events
• Free vision insurance
• Retirement matching
• Tuition reimbursement

This job description is not
designed to be a comprehensive listing of duties, responsibilities, or
activities that are required for this job. Duties, responsibilities, and
activities may change at any time with or without notice.

Broadway Bank
is proud to be an Equal Opportunity Employer. Broadway Bank is a drug-free and
tobacco-free workplace, with a nicotine-free hiring policy. All qualified applicants
will receive consideration for employment without regard to race, color, sex,
sexual orientation, gender identity, religion, national origin, disability,
veteran status, or other legally protected status.

Member FDIC