New

Patient Service Coordinator (PSC)

Johns Hopkins Medicine
United States, Maryland, Lutherville
Jan 17, 2026
Apply Refer a Friend Back Share This Page Share on Facebook Share on Twitter Share on LinkedIn Share via Email Job Details Requisition #: 3952 Location: Johns Hopkins Intrastaff, Lutherville, MD Category: Clerical and Administrative Support Employment Type: Temporary Full Time Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research. Johns Hopkins at GreenspringStation in Lutherville, MD is hiring for a Patient Service Coordinator (PSC). Department: Medical Oncology Schedule: Monday - Friday 8:00am - 4:30pm Pay Rate: $22-$23 Requirements Answer and triage incoming calls; document and route messages in EPIC. Schedule and coordinate chemotherapy/infusion, provider followups, diagnostics (CT, ultrasound, EKG, labs), procedures, specialist consults, and admissions; resolve conflicts. Register and preregister patients; verify demographics and insurance; obtain authorizations/precertifications; maintain accurate records in EPIC, IDX, OCIS, and related systems. Provide test/procedure prep instructions; ensure timely transmission/scanning of orders, consents, and clinical documentation. Confirm appointments, manage cancellations, and optimize provider schedules (e.g., backfill and urgent addons). Assist patients and families with questions and issue resolution; coordinate transportation when needed. Maintain provider calendars/templates and department room schedules. Process incoming faxes and support special projects; collect timeofservice payments when applicable. Qualifications Education: High school diploma or GED required; two years of college or equivalent work experience preferred Experience: Three years of progressively responsible medical office experience required (additional education may substitute for up to one year of experience) Knowledge of medical terminology Strong verbal and written communication skills Ability to stand, walk, sit, or bend for extended periods Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Apply