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Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
Itron Resiliency Solutions is seeking a passionate, self-motivated, and technically sophisticated Solution Architect with a strong background in SaaS solutions within the utility industry. This role provides cross-functional support to help Enterprise/Client Executives (E/CEs) effectively position and sell the Worker Safety (WS) and Emergency Planning & Response (EP&R) solution suites.
The Solution Architect plays a pivotal role in shaping how Itron delivers value-by translating technical capabilities into compelling, customer-centric stories that address real-world challenges and deliver measurable benefits.
Solution Architects are assigned to named accounts and serve as the solution resource to the Enterprise/Client Executive. They act as trusted advisors to functional and technical buyers, partner with Sales to lead strategic engagements (including product demonstrations, hands-on pilots, and business case workshops), and collaborate internally with Product and Delivery teams to ensure proposed offerings are technically sound and commercially aligned.
Duties & Responsibilities
- Act as the Solution Owner for assigned pursuits, partnering with Enterprise and Client Executives to qualify prospects, develop deal strategies, deliver product demonstrations, lead solution workshops, and assess delivery feasibility.
- Engage with senior business and technical decision-makers to understand strategic objectives and demonstrate the value proposition of Itron Resiliency Solutions WS and EP&R offerings.
- Ensure continuity between pre-sales and delivery by confirming technical scope, integration feasibility, and solution strategy.
- Play a key role in RFP responses by drafting functional and technical answers that are accurate, clear, and compliant.
- Collaborate with Enterprise and Client Executives to create and shape new opportunities that expand solution scope and increase Total Contract Value (TCV).
- Partner with Product and Delivery teams to identify adoption-critical requirements and perform fit-gap analyses for new use cases.
- Demonstrate understanding of alternative technologies and competitor approaches to clearly articulate Itron's differentiation.
Required Skills & Experience
- Bachelor's Degree in Engineering, Computer Science, Information Systems, or a related technical field-or equivalent experience.
- 5+ years of client-facing experience in SaaS pre-sales, solution architecture, product management, or related roles within the utility industry.
- Proven ability to storyboard customer use cases and translate them into executable technical solutions with clear business value.
- Strong written and verbal communication skills, with confidence presenting to both technical and executive audiences.
- Excellent software demonstration skills that incorporate business value into solution presentations.
- Ability to travel 40-50% for customer and internal meetings.
- Work-from-home capability with no physical limitations preventing travel or meeting expectations.
Preferred Skills & Experience
- Experience with utility industry resiliency solutions, emergency planning, or worker safety technologies.
- Familiarity with SaaS integration strategies and enterprise architecture frameworks.
- Knowledge of competitive landscape and ability to articulate differentiation effectively.
Benefits Info:
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
#LI-BJ1 Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com. Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com
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Itron, Inc.
401(k)
Jan 16, 2026