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Coordinator of Resident Support Services

Rutgers University
life insurance, employee discount
United States, New Jersey, New Brunswick
Jan 16, 2026
Position Details

Position Information
















Recruitment/Posting Title Coordinator of Resident Support Services
Job Category URA-AFT Administrative
Department Residence Life
Overview
Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.
For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities
Posting Summary
Rutgers, The State University of New Jersey, is seeking a Coordinator of Resident Support Services for Rutgers Residence Life. This position reports to the Assistant Director of Residence Life for Housing Assignments & Accommodations.

Among the key duties of the position are the following:

  • Handles the support and assignment of students with disabilities and medical concerns, coordination of the special accommodation request process, the incoming and continuing student special housing assignment process.
  • Coordinates with University partners who are involved in accommodating students in residence.
  • Participates as part of the Housing Assignments team and administers housing processes, room changes, and various occupancy management needs throughout the year.
  • Advises campus staff of emerging trends on how to support the needs of students with disabilities within the community,
  • Coordinates with the departmental assessment unit to ensure a high level of quality services to students of concern.
  • Consults with the Residence Life Student Support unit when necessary, and works in concert with the Office of Disability Services for all approved service and assistance animal requests.
  • Assists the Assistant Director of Residence Life for Housing Assignments & Accommodations in serving the needs of special populations (students with autism spectrum disorder, students in transition, non-traditional students)
  • Serves as a consultant and advocate for their concerns.
  • Responds to students and parents with concerns in a compassionate and timely manner.

FLSA Exempt
Grade 05
Salary Details
Minimum Salary 68278.480
Mid Range Salary 84393.980
Maximum Salary 100509.480
Offer Information
The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits
Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

  • Medical, prescription drug, and dental coverage
  • Paid vacation, holidays, and various leave programs
  • Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
  • Employee and dependent educational benefits (when applicable)
  • Life insurance coverage
  • Employee discount programs

Position Status Full Time
Working Hours
Standard Hours 37.50
Daily Work Shift
Work Arrangement
Union Description URA-AFT Administrative
Payroll Designation PeopleSoft
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP
Qualifications






Minimum Education and Experience

  • Bachelor's degree and two (2) years of experience with responsibility for student advocacy and knowledge of ADA and/or FHA laws.


Certifications/Licenses
Required Knowledge, Skills, and Abilities

  • Ability to work with a highly diverse population.
  • Excellent problem-solving skills and a strong commitment to customer service and student development.
  • Detail orientated, good writing skills, and knowledge of computer data base systems.

Preferred Qualifications

  • Master's degree.
  • Three to five years of experience with responsibility for student advocacy and knowledge of ADA and/or FHA laws.
  • Experience working within a residence life and/or housing program.

Equipment Utilized

  • PC based, Microsoft Office/Business Applications.
  • University financial/administrative applications: Marketplace/HCM/ Maxient/RS2/others/ StarRez/Deans View.

Physical Demands and Work Environment
Special Conditions
Posting Details






Posting Number 26ST0036
Posting Open Date 01/16/2026
Special Instructions to Applicants
Regional Campus Rutgers University-New Brunswick
Home Location Campus Busch (RU-New Brunswick)
City Piscataway
State NJ
Location Details
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.


Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.



Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement


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