Business Process Analysis Intern - Program Management Office

Unlock Your Potential with the CSBS Summer Internship Program

For more than 110 years, the Conference of State Bank Supervisors (CSBS) has been uniquely positioned as the only national organization dedicated to advancing the nation's dual-banking system, strengthening consumer protection, and promoting safe and sound financial supervision. Every day, we work alongside state regulators to oversee the financial services industry, foster economic growth, and drive innovative, responsive regulation. Our goal? To be the recognized leader in enhancing the quality and effectiveness of state financial oversight.

Are you ready to kickstart your career in the vibrant heart of the nation's capital? The CSBS Summer Internship Program offers undergraduate, graduate, and law school students an unparalleled opportunity to gain hands-on experience, expand their professional network, and make a tangible impact in the world of financial policy and regulation.

This dynamic 12-week paid internship immerses you at the intersection of policymaking, technology, business, and regulation. You'll work on meaningful, high-impact projects aligned with your background and interests, gaining exposure to industry leaders, policy experts, and fellow emerging professionals. In addition to your individual assignments, you'll collaborate with a cohort of interns on a strategic enterprise-wide project that will leave a lasting impact on CSBS. Commuter benefits are also provided.

If you're passionate about government, law, technology, public policy, business, or non-profit work, this internship is your gateway to professional growth and real-world impact.

Are you ready to explore, learn, and lead? Join us this summer at CSBS in Washington, DC, and take the next step in your career!

Values Instilled Behaviors for Excellence (VIBE)

At CSBS, work-life balance isn't just a policy; it's our VIBE! We recognize that our team members have lives that deserve attention and care. That's why we create strong, supportive relationships that help everyone grow both professionally and personally. We honor each other's expertise and speak the truth, even when it's a bit awkward. And guess what? This honesty creates a vibe of respect and trust that powers our efficiency and our excellence. It lets us chase those career goals while also nurturing our personal pursuits. At CSBS, you can thrive at work and at home-it's the best of both worlds!

Just like a healthy work-life, collaboration is an essential part of CSBS's mission. In fact, it is the heartbeat of everything we do! We're all about pitching in, giving props to our colleagues, and having each other's backs. This allows us to push ourselves to our maximum potential and embrace those bold risks and innovative solutions. No matter what comes our way, our commitment to communication and teamwork strengthens us. We at CSBS are on mission and on the move, tackling all challenges together!

Intern Position Summary

The Business Process Analysis Intern will work with the Program Management Office. The Program Management Office manages a portfolio of programs with enterprise-wide impact. The team collaborates with senior leaders across the organization to develop a business case to clarify the desired outcome, identify investment needs and potential returns, and determine an implementation strategy when complex business requirements with enterprise impact are identified. Once an enterprise business case is authorized for execution, the Program Management Office establishes governance for program oversight and guides delivery teams through the implementation by applying project management best practice for project monitoring and reporting, performance measurement, and risk management.

Essential Functions

• Complete assignments that support the development of plans and recommendations for business process changes and transformation resulting in improved business performance.
• Support the identification, development, review, and analysis of the means to measure expected results if recommended changes are implemented.
• Assist in preparing, writing, and editing presentations, functional specifications, process or data flow diagrams, and analytical reports for leadership review of recommendations and risks.

• Develop an overall understanding of how to intersect business analysis, financial analysis, and project management competencies to support the organization's business strategies.

Education and Experience

• Rising senior currently pursuing a degree in a technical field (such as Science or Engineering, Applied Mathematics, etc.) or with coursework demonstrating quantitative reasoning skills.
• Experience with project delivery, preferably for software development or for business / organizational improvement, through a school project, internship, or prior employment.
• Experience with Microsoft products and programs (MS Office).

Knowledge, Skills, and Abilities

• Strong verbal, written, and interpersonal communication skills.
• Strong ability to demonstrate quantitative reasoning, critical thinking, and logic skills.
• Detail oriented.
• Knowledge of business concepts (such as micro-economics, financial management, or accounting) is helpful but not required.

Requirements

• Due to the nature of CSBS's business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies ("Confidential Supervisory Information"). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts.
• Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures.
• Candidate must be in the DC area and able to work in the CSBS office as needed.