Network Engineer

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at www.pavion.com

Job Summary

The Systems Engineer role emphasizes technical expertise, customer service, and teamwork. This position requires a professional who can design, implement, and maintain IT systems while building strong relationships with clients. The ideal candidate will have hands-on experience with server builds, migrations, and cloud technologies, particularly Microsoft Azure. A positive attitude, strong communication skills, and a commitment to excellence are essential.

Duties and Responsibilities

Technical

• Design, implement, and manage IT infrastructure, including servers, storage, virtualization, and network components.
• Build and configure physical and virtual servers, ensuring optimal performance and security.
• Perform server migrations and upgrades with minimal downtime.
• Deploy and manage cloud environments, with a strong focus on Microsoft Azure (experience with AWS and Google Cloud is a plus).
• Monitor system performance, troubleshoot issues, and implement solutions to enhance reliability and scalability.
• Support Microsoft core business applications (Windows Server, Exchange, SQL, RDS/Terminal Services).
• Implement and maintain remote access solutions (VPN, Citrix, Terminal Services).
• Develop and maintain detailed documentation, including network diagrams, procedures, and knowledge base articles.
• Support disaster recovery strategies, including server imaging and automated offsite backups.
• Provide guidance and technical support to junior team members.
• Ensure accurate ticket documentation for service issues and projects.
• Proven experience in server builds, migrations, and virtualization.

Non-Technical

• Build and maintain positive, meaningful relationships with clients.
• Collaborate effectively within a team environment.
• Manage multiple tasks in a fast-paced setting.
• Align with company core values and adopt established systems and solutions.
• Demonstrate professionalism by consistently doing what is right.
• Pursue continual self-improvement and relevant IT certifications.
• Apply strong analytical and problem-solving skills to resolve complex technical challenges.
• Communicate clearly and professionally with team members and clients.
• Identify opportunities to improve processes and procedures.
• Maintain a valid driver's license and be willing to travel as needed.
• Adhere to Change Management, Problem Management, Asset Management, and Service Management practices.
• Commit to ongoing technical development.

Be available for occasional after-hours work for projects and emergencies

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.