BUSINESS ANALYST-ADVANCE - 01142026-74564

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF TRANSPORTATION, DAVIDSON COUNTY

These positions are located in the Information Technology Division - Product Lifecycle Services - Training Resources Section.

For more information, visit the link below:

https://www.tdot.tn.gov/PublicDocuments/HR/Training-Services-Business-Analyst-Advanced-Job-Description.pdf

Qualifications

Education and Experience:

Bachelor's degree and 2+ years of professional experience in business systems or process analysis. Acceptable substitutions include relevant associate degrees with experience or additional graduate coursework. Graduate coursework may substitute for up to one year of experience.

Overview

Under general supervision, the Business Analyst-Advanced drives process improvement and technology solution initiatives by gathering requirements, documenting workflows, performing testing and driving user acceptance testing. Working under general supervision, this role collaborates with developers and stakeholders to translate business needs into functional specifications by bridging communication between business and IT units. The Advanced level also ensures project alignment with agency goals. This class differs from that of Business Analyst-Junior in that an incumbent of the latter performs administrative duties related to identifying process improvements and technology solutions of routine difficulty. This class differs from that of Business Analyst-Senior in that an incumbent of the latter performs at the supervisory level and is responsible for providing leadership and guidance to help the agency reach agreement on process improvements and technology solutions.

Responsibilities

1. Act as liaison between business units and IT, translating requirements into technical solutions and communicating successfully with each.
2. Gather and document business and data requirements through stakeholder interviews and observations.
3. Document current and future state workflows / business processes, and data models for system enhancements and new applications, further identifying and proposing process improvements
4. Create wireframe prototypes based on stakeholder input.
5. Test applications and data conversions, verifying results against documented requirements and drive user acceptance testing
6. Facilitate stakeholder meetings and lead conflict resolution efforts to achieve consensus.
7. Maintain project documentation ensuring compliance with agency standards.
8. Provide coaching, training, and performance input to team members.
9. Support self-development through training in business analysis, technology trends, and communication practices.
10. Other duties as required and assigned.

Competencies (KSA's)

Competencies:
1. Manages Conflict
2. Customer Focus
3. Drives Results
4. Communicates Effectively
5. Instills Trust

Knowledges:
1. Government regulations
2. Procurement processes
3. Project Management Tools
4. Business process improvement methodologies
5. Data analysis

Skills:
1. Communication
2. Critical Thinking
3. Problem Solving
4. Stakeholder Engagement

Abilities:
1. Innovative management
2. Organizational agility
3. Building effective teams
4. Conflict resolution

Tools & Equipment

1. Mobile devices
2. Standard office equipment
3. Projectors
4. AV Systems
5. Computers