Data & Operations Analyst

Gartner
72,000 USD - 100,000 USD
401(k)
United States, Texas, Irving
6011 Connection Drive (Show on map)
Jan 12, 2026
Locations: Fort Myers, FL Irving, TX, or Stamford, CT About the team: The Global Retention Programs team at Gartner is seeking a talented operations analyst to join our team. The Global Retention Programs team are experts in ensuring that Gartner's largest clients retain and grow their business with the company. The team acts as internal consultants to Sales and Service leaders, and also plays a critical role in providing Gartner's Operating Committee with regular recommendations, insights and opportunities to shape the company's retention and growth strategy. What you'll do: Creatively solve open-ended operational problems across all phases of the project lifecycle: understanding business challenges, proposing and architecting technical solutions, data wrangling & cleaning, exploratory data analysis, feature engineering, model selection and development, model validation, and model operationalization Develop actionable insights that influence delivery of exceptional client service by integrating observations about client needs and internal processes and capabilities. Present insights and recommendations to cross-functional partners. Leverage Python and SQL as well as Excel expertise to support the business in analyzing problems; leverage techniques from machine learning/AI, natural language processing, and statistical modeling to solve challenging business problems. Effectively communicate complex technical solutions and analytical results to both technical and non-technical stakeholders, ensuring alignment and understanding. Collaborate cross-functionally with business stakeholders, IT, and Project Management teams to design, develop, and deliver solutions that have a measurable business impact. What you'll need: Bachelor's degree in Statistics, Mathematics, Computer Science, or a related quantitative field and 4-5 years of data analysis experience; or Master's degree and 2-3 years experience. Proficiency in Python (including core data manipulation libraries - Pandas/Polars, NumPy, etc.) and SQL; working knowledge of Excel. Experience working with AI tools and APIs to enhance data workflows. Demonstrated ability to write and maintain production-quality code for data cleaning, transformation, and analysis. Practical understanding of statistical principles and their applications; practical experience with core statistical modelling/ML methods. Ability to thrive in a fast-paced environment, managing multiple priorities and delivering high-quality results within established timelines Exceptional communication skills, with the ability to convey complex technical concepts to diverse audiences and influence key stakeholders and leaders across the organization #LI-JH4 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 72,000 USD - 100,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email toApplicantAccommodations@gartner.com. Job Requisition ID:105140 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.