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Case Manager

Center for Veterans Issues, Inc.
$24-$26 per hour - Medical, dental, vision, life, supplemental health, 401(k) with match, vacation, sick, and personal time, EAP
United States, Wisconsin, Green Bay
201 West Walnut Street (Show on map)
Jan 09, 2026
Be a Champion for Veterans. Create Stability. Change Lives.
Case Manager - Veterans Housing Stability

Are you passionate about serving those who have served our country? Do you believe safe, stable housing is the foundation for a better future? As a Case Manager, you'll be on the front lines of preventing Veteran homelessness-guiding Veterans and their families from crisis to stability through compassionate support, practical resources, and meaningful advocacy.

This is more than a job. It's an opportunity to restore hope, build independence, and make a lasting impact every single day.


What You'll Do
Empower Veterans Through Case Management


  • Provide comprehensive, strengths-based case management to Veterans experiencing homelessness or housing instability



  • Review intake assessments and identify individualized service needs



  • Develop and monitor Housing Identification, Stability, and Single Coordinated Care Plans



  • Partner with participants to set goals, execute participation agreements, and plan for long-term success



  • Create thoughtful discharge plans that connect Veterans to ongoing community support




Promote Housing Stability & Self-Sufficiency


  • Deliver housing stability counseling and connect Veterans to rental assistance, subsidies, and housing programs



  • Educate participants on tenant rights, fair housing laws, lease terms, budgeting, and home maintenance



  • Support Veterans in navigating financial challenges and maintaining stable housing




Build Strong Community Connections


  • Coordinate referrals and service linkages, including:




    • VA non-compensation benefits



    • Employment, education, and vocational services



    • Healthcare, childcare, and behavioral health services



    • Legal aid, protective payee services, and emergency assistance





  • Arrange transportation support, including bus passes and scheduled pick-ups/drop-offs




Guide Financial Growth


  • Provide financial counseling and help Veterans build realistic personal budgets



  • Request temporary financial assistance with leadership approval to prevent housing loss




Ensure Excellence & Compliance


  • Maintain accurate, timely, and complete documentation in HMIS and client case files



  • Track progress, outcomes, and service delivery with attention to detail and compliance standards



  • Perform other duties as needed to support program success




What Success Looks Like


  • Veterans have clear, updated housing and care plans within 30 days of intake



  • Case files are accurate, timely, and audit-ready



  • Participants achieve housing stability and financial goals



  • Veterans are quickly connected to essential community and VA services



  • Services are delivered efficiently, compassionately, and on schedule




What You Bring


  • Bachelor's degree in social services (required)

    OR an Associate's degree with 4-5 years of relevant case management experience



  • At least 2 years of experience in case management, assessments, counseling, and life skills support



  • Experience working with Veterans strongly preferred



  • Experience serving individuals with SUD, COD, or homelessness is a plus



  • Valid Wisconsin Driver's License, good driving record, and current auto insurance




Why Join Us?


  • Make a real, visible difference in the lives of Veterans and their families



  • Be part of a mission-driven team committed to dignity, respect, and lasting change



  • Grow your skills while working in a role that truly matters




If you're ready to turn compassion into action and help Veterans build a stable future, we'd love to meet you.

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