OTC Analyst

As an OTC Analyst, your daily work will be related to:

• Collections Management

• Resolving customer financial inquiries professionally and efficiently

• Managing due and overdue balances through Collections Workflow tools

• Engaging with customers via phone, email, and other communication channels

• Addressing and resolving discrepancies (Quantity, Price, Warranty, Customer, Freight, etc.)

• Financial Reporting & Documentation

• Preparing and distributing customer account statements

• Generating timely reports including Past Due reports and Forecasts

• Creating and maintaining comprehensive desktop procedures

• Process Improvement & Collaboration

• Identifying opportunities for continuous process improvement

• Contributing to project teams as needed

• Escalating and following up on issues through appropriate channels

• Ensuring Key Performance Indicators are met and service excellence is maintained

• Collaborating effectively with other departments

• Participating in scheduled conference calls

Your Background:

• Bachelor's degree in Finance, Accounting, or related field

• Minimum 2 years of relevant work experience

• Proficient knowledge of SAP systems

• Fluent English communication skills (both written and verbal); additional language proficiency is advantageous

• Advanced Excel skills

• Strong analytical abilities and excellent communication skills

Why join us?

• You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.

• You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents.

• You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.

Your Benefits at Aptiv:

• Private health care (Signal Iduna) and Life insurance for you and your beloved ones

• Well-Being Program that includes regular webinars, workshops, and networking events

• Hybrid work (min. 47 days/yr of remote work, flexible working hours)

• Employee Pension Plan paid by the employer (you get + 3,5% on each gross salary)

• Access to sports groups and Multisport card

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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.