Technical Trainer
 IES Communications | |
 United States, Arizona, Tempe | |
| 2801 South Fair Lane (Show on map) | |
 Jan 08, 2026 | |
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Job Summary The primary responsibility of the Technical Trainer is to train employees in all IES training, standards, certifications, and industry best practices.
Job Duties and Responsibilities: * Develop and train required technical skills for IES employees within a specific program, branch or department * Conduct training needs assessment by collecting information pertaining to work procedures, workflow, and reports, understanding job-specific functions and tasks * Evaluates training by assessing effectiveness of training to specific job applications * Maintains quality service by establishing and developing program specific standards * Implement training processes and best practices that add value and improve business performance * Ensure all personnel have required access and understand what their role requires within the systems that IES functions in * Provide instruction and eLearning guides for and new technologies and processes are developed * Development of comprehensive training materials for both classroom and eLearning experiences * As needed, provide one-on-one training sessions to employees with questions and/or issues * Provide and maintain professional training in a classroom and field environment as well as provide coaching to groups or individuals * Provide refresher training as necessary * Ensure precise processes are being communicated in a timely manner * Gather feedback from teams to improve training and processes * Other duties as assigned Min USD $85,000.00/Yr. Max USD $95,000.00/Yr. Qualifications Physical and Mental Requirements: * Operate as a team member of management * Strong verbal and written communication skills * Strong organizational skills and attention to detail * Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude. * Must be able to work a non-standard work schedule as required to provide job, team or individual specific training. * For demonstration purposes, must be able to climb ladders, use hand and power tools, and lift 50 pounds. * Must be self-motivated, positive in approach, professional and lead others to create, develop, implement and review project process improvement(s). * Must promote the Company culture and mission to all employees, vendors, clients and business partners. * Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s). * Must be able to travel within the United States as needed. Education, Certification, License, and Skill Requirements: * High School diploma or equivalent * Must have a minimum of three (3) years of training experience or related role * Must have demonstrated knowledge of job costing, job planning, quality management, safety training and contract administration * Must be proficient with IESOS, SharePoint, Microsoft Office (Word, Excel, PowerPoint and MS Project). * Must have working knowledge of arithmetic, algebra, geometry, and their applications. * Must have working knowledge of industry standards, best practices, codes, and their application. * Must be able to demonstrate installation techniques, best practices, and proper use of tools/equipment * Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting, and quality requirements. * Must have industry installation certification (BICSI Technician, CTS-I, etc.) * Prefer BICSI Trainer certification or AV/Security training capability * Working knowledge of instructional design and adult learning theory practice preferred * Maintain technical knowledge by attending educational workshops, reviewing publications * Working knowledge of construction process (bid process, project management, delegation, finance, etc.) * Must meet Company minimum driving standards. Minimum Years of Experience 6+ License Required No Minimum Education High School Overview IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply EEO Statement PLEASE NO AGENCY CALLS. NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid. EEO & Affirmative Action The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government. View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster Disability Accommodation IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance. IES Participates in E-Verify E-Verify Information English/Spanish Right to Work English Spanish | |