Product Manager

Join a leading technology team that crafts unparalleled digital experiences for millions globally, powering magic across a vast ecosystem of leisure and entertainment offerings. As a pivotal contributor, you will shape the digital future of loyalty and membership programs, directly impacting how users engage with our platforms and derive value from their experiences.

Aquent is proud to partner with a global leader in leisure and entertainment, renowned for creating immersive and unforgettable digital experiences. This organization's technology division is at the forefront of innovation, dedicated to delivering best-in-class digital solutions across web and mobile platforms for its diverse range of offerings.

We are seeking an exceptional individual to step into a dynamic role where you will be instrumental in driving digital excellence for consumer-facing web and mobile platforms. This is an incredible opportunity to shape the roadmap, enhance functionality, and deliver innovative solutions that maximize member value and business impact for critical loyalty and membership initiatives. You will be a key player in ensuring seamless and engaging digital experiences, contributing to both strategic evolution and day-to-day operational excellence. Your work will directly influence user satisfaction and business success by optimizing performance and continuously enhancing our digital offerings.

**Key Responsibilities:**

* **Strategic Partner Management:**

* Cultivate strong relationships and manage expectations with diverse partners, guiding scope, budget, and project communications to align digital initiatives with strategic visions and financial goals.

* Serve as a consistent point of contact, providing accountability for digital business needs.

* Adapt swiftly to shifting priorities, effectively managing multiple concurrent projects and workstreams.

* Develop comprehensive business requirements, facilitating the implementation of digital strategies.

* Collaborate with product owners across various product lines to ensure a streamlined user experience.

* **Innovative Product Leadership:**

* Translate strategic visions into detailed product requirements, user stories, and actionable workstreams.

* Craft detailed project outlines, articulating objectives, strategies, target audiences, and execution considerations.

* Contribute to the development and execution of go-to-market strategies.

* Ensure the timely, on-budget, and on-strategy delivery of projects related to user engagement and operations.

* Lead and maintain feature development and product backlog, actively participating in agile ceremonies to drive priority decisions and remove impediments.

* Proactively address and escalate unresolved business, strategy, scope, and budget issues.

* Develop and deliver compelling presentations to executive audiences and partners, building advocacy for digital strategies and ensuring outcomes meet established standards.

* Support product delivery and ongoing maintenance, including content configuration and on-call collaboration to ensure optimal uptime and performance of digital experiences.

* Foster effective working relationships with creative, media, content, product, and technology teams, often mediating solutions between them.

* Communicate strategic direction changes or priority shifts to all relevant parties, ensuring alignment with overarching business goals.

**Must-Have Qualifications:**

* Bachelor's degree or equivalent professional experience.

* 3+ years of demonstrated expertise in digital product management, with a focus on user engagement, brand strategy, and technology (web & mobile).

* 3+ years of established experience within business, agency, and/or digital environments.

* Proven ability to evolve and scale digital products, driving continuous improvement for loyalty and membership programs across web and mobile platforms through data-driven iterative enhancements and innovation.

* Demonstrated ability to provide overall leadership across multiple teams, while working collaboratively to deliver high-quality results on time.

* Strong familiarity with Agile methodologies in software development and associated tools.

* Proficiency in navigating technical, user, and business challenges within a fast-paced, dynamic digital organization.

* Experience working with tools, systems, and processes that support go-to-market delivery, content triage, data configuration, and service integration.

* Advanced experience with complex content management or similar systems for building and maintaining digital platforms (including daily updates, media management, new page creation, and troubleshooting).

* Possess strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project cases.

* Outstanding verbal and written communication skills, including effective communication across cross-functional teams and at a management level.

* Competent in interfacing across extensive matrix organizations.

* Ability to lead and support cross-functional teams to deliver high-quality results promptly.

* Experience with mobile application release processes.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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