Administrative Assistant

The Administrative Assistant provides essential administrative support to the SMAS program. Under general supervision, this role supports daily office operations, maintains records, and delivers high-quality customer service to program staff and stakeholders. The Administrative Assistant exercises independent judgment in applying established procedures and plays a key role in supporting an efficient, well-organized office environment.

Key Responsibilities

• Provide professional customer service and administrative support to program staff, management, and visitors.
• Perform routine clerical duties, including document preparation, data entry, filing, and records management.
• Maintain organized and accurate program files and records in accordance with established procedures.
• Apply independent judgment when interpreting and following standard office processes and guidelines.
• Support scheduling, meeting coordination, and general office logistics, as assigned.
• Assist with correspondence, reports, and other routine documentation.
• Ensure a high level of accuracy and attention to detail in all work products.
• Use basic word processing and computer applications to support office operations.
• Communicate effectively and interact professionally with individuals of diverse backgrounds and all organizational levels.

Required Education and Training

• High school diploma or GED required.

Required Experience

• Minimum of 5 years of clerical and/or customer service experience.
• Additional related education may be substituted for required experience.
• Demonstrated workplace proficiency with widely used office technology and digital tools (e,g, Microsoft 365, Teams, Sharepoint, etc.) in support of an efficient and well-connected program office.

ARES Benefits:

ARES offers a competitive compensation and benefit package. Full time employees may participate in:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• HSA/FSA Accounts
• Life & Disability Insurance
• Critical Illness & Accident Insurance
• ESOP
• 401(k) Plan
• Paid Time Off & Holidays

ARES is an equal opportunity employer and complies with E-Verify. We believe in hiring a diverse workforce and fostering an inclusive culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. ARES shall abide by the requirements of 41 CFR 601.4(a), 60-300.5(a) and 60-741.5(a).