2026 Summer Intern - IT Helpdesk

Masimo is looking for interns to join our fast-paced IT department. We value all of our interns and go the extra mile to make sure you receive a learning experience that fits your career goals. You will become knowledgeable in your assigned area. You will also learn how to work in a professional environment and have ample opportunity to network with department leaders and other employees in the organization.

Job Summary:

This position will perform troubleshooting, desktop and remote support for end-users in a large scale client/server environment.

Major Responsibilities:

• Work on support tickets to repair and troubleshoot issues with desktop /laptops, printers, and mobile phones.

• Assist onsite employees with their computer and software issues with Windows and Mac.

• Software installation and basic hardware troubleshooting.

• Imaging computers and desktop/laptop setup.

• Document resolution and follow up with trouble tickets.

• Help manage hardware and software inventory.

Required Knowledge, Skills and Abilities:

• Broad knowledge and skill in: Windows client/server technology and OS, Microsoft Office suite, basic networking concepts.

• Above average skills in: managing tasks, customer service.

• Excellent skills in: documentation skills, attention to detail.

• Demonstrated ability to work within a team capacity and follow instructions.

• Good communication skills:written and verbal.

• Strong team player.

• Technical aptitude to learn and follow instructions.

• Attention to detail.

• Ability to research solutions and work independently on tasks.

• Prior experience working in IT is highly preferred.

Education:

• Currently pursuing a degree in Computer Science, IT/IS or related field.
• Must be a current universitystudent to qualify as an intern. Alum candidates and students graduating May/June 2026 are not eligible for intern opportunities.

Location:

• This position will report on-site in Irvine, CA.

Compensation:

The anticipated hourly range for this position is $22/hr - $25/hr