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Position Title: LTSS Service Care Manager
Work Location: Mission, McAllen, Hidalgo, TX
Assignment Duration: 3 months (Possibility to extend)
Work Schedule: 8:00 AM - 5:00 PM, 1-hour lunch break
Work Arrangement: Onsite / Field-Based Position Summary:
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes.
May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs. Background & Context:
This role supports long-term care members through coordinated service planning, education, and ongoing assessment to ensure compliance with state, federal, and payer requirements. Key Responsibilities:
Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialists, and/or community resources needed for long-term care
Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
Provides resource support to members and their families/caregivers for various needs based on service assessment and plans
Monitors care plans/service plans, member status, and outcomes and provides recommendations based on identified member needs
Interacts with long-term care healthcare providers and partners to ensure member needs are met
Collects, documents, and maintains long-term care member information and care management activities to ensure compliance
May perform home and/or other site visits to assess member needs and collaborate with healthcare providers and partners
Provides and/or facilitates education to members and their families/caregivers on procedures, service options, referrals, and healthcare benefits
Provides feedback to leadership on opportunities to improve quality of care and service delivery
Performs other duties as assigned
Complies with all policies and standards
| Education/Certification |
Required: Licensed Vocational Nurse (LVN) |
Preferred: |
| Licensure |
Required: Licensed Vocational Nurse (LVN) |
Preferred: |
Years of experience required: Must haves: Microsoft Word, Excel experience, Computer literacy
Disqualifiers: No vehicle, no internet Performance indicators: Best vs. average: Strong time management skills, Organized
Additional qualities to look for: At lease 2 years experience at LVN, Home Health experience, Case management experience, speaks and understands spanish |
- Top 3 must-have hard skills stack-ranked by importance
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1 |
Computer literacy |
| 2 |
Strong time management skills |
| 3 |
Speaks and understands spanish |
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