MARKET REGULATOR EXAMINER ASSOCIATE** - 12302025-73894

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF COMMERCE & INSURANCE, INSURANCE DIVISION, DAVIDSON COUNTY

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree in business administration, insurance, risk management, public administration, statistics, law, or another comparable field.

Substitution of experience for education: Qualifying 3 or more years of experience in financial, legal, risk management, math, insurance, or other related field may substitute for the required education to a maximum of one year.

NSQs:

1. A valid vehicle operator license.

Overview

This classification has a moderate sized workload functioning at the entry/training level. This position works under direct supervision and is responsible for assisting in analyzing the operations of insurance companies and their compliance with laws, regulations, and standards. This class differs from that of Market Reg Exam Intermediate in that the Market Reg Exam Intermediate is responsible for more complex examinations and analysis and has more basic knowledge. Market Reg Exam Intermediate has also at least 2 years of experience as a market conduct examiner or related insurance industry experience.

*An applicant appointed to this flexibly staffed class will be reclassified to Market Reg Examiner Intermediate within the series after successful completion of a mandatory two-year training period; inadequate or marginal performance during the training period will result in automatic demotion or termination.

Responsibilities

1. Assists with review of insurance company market conduct/regulation including company underwriting, claims, producer licensing, policyholder service, operations/management, complaint handling, marketing, and sales, etc. to determine the company's compliance with insurance market regulations.
2. Assists with analyzing required lines of business for insurance companies to identify values outside of industry standards (ex: MCAS, MARS).
3. Participates in Market Regulation examinations and continuum actions as assigned. Performs assigned exam procedures using the NAIC Market Regulation Handbook and Tennessee Guidelines.
4. Documents results of the assigned procedures in audit software (ex: TeamMate).
5. Assist in the preparation of memos, notes of exam meetings, and findings for reports, management letters, or MARS reviews. Reports work findings to assigned supervisor.
6. Completes internal onboarding program to develop knowledge of insurance products, the insurance industry, and insurance regulation.
7. Develops knowledge of NAIC Market Regulation Handbook, Tennessee Code Annotated (TCA), Tennessee Rules and Regulations, and National Association of Insurance Commissioners (NAIC) standards. References databases such as State Based Systems (SBS) and I-SITE.
8. Maintains professional communications with both internal and external parties including other state insurance agencies, contractors, specialists, insurers, and other related customers.
9. Travels in and out of state to perform examinations.
10. Attends all mandatory meetings and training. May attend conferences (ex: Insurance Regulatory Examiners Society Career Development Seminar).

Competencies (KSA's)

Competencies:

1. Composure
2. Customer focus
3. Decision quality
4. Ethics and Values
5. Integrity and Trust
6. Informing
7. Self-knowledge
8. Perseverance
9. Priority setting

Knowledge:

1. English language
2. Law and Government
3. Clerical
4. Administration management

Skills:

1. Active learning & Listening
2. Critical thinking
3. Speaking
4. Time management
5. Writing
6. Computer
7. Reading comprehension

Abilities:

1. Reading comprehension
2. Deductive and Inductive reasoning
3. Problem sensitivity
4. Written comprehension
5. Speech clarity

Tools & Equipment

1. Computer
2. Microsoft Office Software
3. Phone
4. Copier/Scanner/Printer
5. Audit Software