Location: Remote - FL
Department: IS Informatics
Work Type: Full Time
Shift: Shift 1/ to
Minimum to Midpoint Pay Rate:$90,667.20 - $117,852.80 / Annual
This is a remote position. Incumbents who reside in Florida only may work at home. There may be occasional situations that require work to be performed on-site at an assigned Lee Health location.
Summary
We are seeking an Advanced Application Analyst with strong Epic MyChart experience to join our Virtual Health and Telemedicine team. This role is responsible for the advanced build, maintenance, optimization, and support of clinical and digital patient-facing applications that enable virtual care delivery.
The Advanced Application Analyst serves as a subject matter expert for assigned systems and initiatives, partnering with clinical, operational, and technical stakeholders to design, test, and implement solutions that support patient access, engagement, and care delivery. This position plays a key role in application upgrades, integrations, and project go-lives while ensuring system stability and performance.
Key Responsibilities
Support, maintain, and enhance Epic MyChart and related virtual health applications
Serve as a subject matter expert on assigned project teams and departmental initiatives
Design, build, test, and implement application solutions to meet organizational and patient needs
Develop test scripts, conduct system testing, and support application upgrades and go-lives
Collaborate with vendors and internal teams on Epic integrations and enhancements
Troubleshoot issues and manage requests using ServiceNow or similar ticketing systems
Apply advanced application and analytical skills to improve workflows and digital patient experiences
Required Skills & Qualifications
Epic MyChart certification or demonstrated proficiency
Strong understanding of the Epic upgrade lifecycle and release management
Knowledge of Epic data courier processes
Experience with vendor integrations within Epic
Familiarity with project management / PMO processes
Experience using ServiceNow or similar IT service management tools
Solid technical acumen across software and hardware environments
Working knowledge of medical terminology and healthcare billing infrastructure
Experience supporting digital patient-facing applications
Preferred Experience & Attributes
Epic ClinDoc and/or Ambulatory experience
Ability to adapt quickly in a fast-paced, evolving environment
Strong ability to work independently and collaboratively across teams
Excellent time management and organizational skills
Flexible, open to change, and detail-oriented
Strong written and verbal communication skills
Education & Experience Requirements
Education: Bachelors degree required; 5+ years of relevant experience may be substituted in lieu of a degree
Experience: Minimum of 5 years of Information Systems experience required
Certification: Epic MyChart certification strongly preferred
License: Not required
Lee Health
$90,667.20 - $117,852.80 / Annual
Dec 26, 2025