Medical Assistant 2-Trainer

Department: UHC: Orthopedics - Colton

Job Summary: The Medical Assistant (MA) 2-Trainer performs patient-oriented procedures and tasks at all LLUHC sites, within scope of education and training, and under the supervision of physician, supervisor, and/or licensed staff person. The MA 2-Trainer has knowledge and experience with multi-departmental clinical back-office operations. The MA 2-Trainer provides temporary coverage to the various LLUHC departments while simultaneously serving as a preceptor/mentor. Serves as a preceptor/mentor to all Medical Assistants hired through the Medical Assistant Pool during the orientation/training period, MA Students during their externship, and other clinical MAs within the Loma Linda University Health Care (LLUHC) departments as needed. The MA 2- Trainer is an advanced Super User/Champion in LLEAP Electronic Medical Records (EMR) and serves as resource person within the departments during LLEAP EMR Upgrades/Go-Lives. Assists the LLUHC Nursing Administration Department with orientation, competencies, and additional trainings/initiatives as needed.

Education and Experience: High School Diploma or GED required. Proof of completion required from a Credentialed or Nationally Recognized Medical Assistant (MA) program. Minimum two years of Medical Assistant clinical experience required. Minimum of one-year medical assistant training experience required. Minimum two years Electronic Medical Record (EMR) experience required. EPIC Super User/Champion training to be completed within 90 days of hire. Preceptor, mentoring, and leadership training required within 90 days of hire.

Knowledge and Skills: Knowledge of outpatient clinic front office and back office practices and policies, Electronic Medical Record (EMR) user Required. Able to consistently and effectively use of computer keyboard. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position. Operate/troubleshoot basic office/patient care equipment required for the position. Relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Provides leadership abilities via example, communication, and professionalism. Communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Distinguish colors and smell as necessary for patient care; hear sufficiently for general conversation in person and on the telephone or other electronic mode. Identify and distinguish various sounds associated with the workplace and patient care; see adequately to read computer screens, medical records, and written documents necessary to the position; discern temperature variances through touch necessary for patient care.

Licensures and Certifications: Basic Life Support (BLS)- Provider Course certification from the American Heart Association (AHA) required. Phlebotomy certification preferred. Valid/current unrestricted California Driver's License required. Proof of valid/current auto insurance required.