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Information Security Manager-ORCA

SoundTransit
life insurance, parental leave, paid time off, paid holidays, tuition reimbursement
United States, Washington, Seattle
401 South Jackson Street (Show on map)
Dec 19, 2025
Description

Salary range is $109k to $211k, with a midpoint of $160k. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Sound Transit also offers a competitive benefits package with a wide range of offerings, including:



  • Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
  • Long-Term Disability and Life Insurance.
  • Employee Assistance Program.
  • Retirement Plans: 401a - 10% of employee contribution with a 12% match by Sound Transit; 457b - up to IRS maximum (employee only contribution).
  • Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
  • Parental Leave: 12 weeks of parental leave for new parents.
  • Pet Insurance.
  • ORCA Card: All full-time employees will receive an ORCA card at no cost.
  • Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
  • Inclusive Reproductive Health Support Services.
  • Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you'll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.



GENERAL PURPOSE:

The Information Security Manager - ORCA directs, maintains, and operates the Information Security Management System (ISMS) for the ORCA payment system, including the governance, risk, and compliance components of the regional security function. The Information Security Manager will have an important, visible role in collaboration with the ORCA partner agencies and their Information Security experts. This role partners with other Regional ORCA Operations Team (ROOT) staff to ensure the secure operation of the ORCA system, as well as working closely with vendors and service providers to ensure alignment of their security practices with the risk control strategies outlined in the region's ISMS.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.



  • Guides security policy and participates in broader Information Security governance efforts for the ORCA partnership.
  • Develops and maintains the ISMS in collaboration with regional information security SMEs and technical consultants.
  • Oversees and manages the ORCA ISMS and recommends appropriate mitigating controls.
  • Oversees Information Security Risk Management activities, including risk identification, assessment, and communication to relevant stakeholders.
  • Provides valuable expertise and leadership directly to the governing ORCA Joint Board executive leadership, including sharing metrics to reflect the performance of the regional security program functions, executive risk score reports, and other guidance on a variety of information security topics.
  • Facilitates a committee of Information Security SMEs across the ORCA Agencies to ensure both regional compliance and concurrence on information security-related matters, recommending solutions, and working from the regional ORCA perspective to achieve optimal solutions.
  • Collaborates with the Systems Integrator, other vendors, and partner Agencies to ensure security best practices, standards, policies, and regulatory requirements are incorporated into core payment system design, implementation, and sustainment, as well as supports other future phase projects.
  • Conducts regular security reviews of both software and processes, advising on information security practices. Reviews and creates threat models and recommends security enhancements consistent with information security strategy and evolving threats.
  • Supports external IT security audits and assessments that focus on ORCA operation.
  • Develops, updates, implements, and conducts information security training programs to support the ISMS objectives.
  • Manages approvals for Identity and Access Management (IAM) and Access Control Administration.
  • Acts as Incident Commander for Security Incident Response activities, whenever the Information Security Incident Response Plan is invoked by the regional program; plays a stakeholder and oversight role if the plan is invoked by other partners or vendors.
  • Participates in information security incident investigation and response efforts; performs root-cause analysis when incidents occur and prepare incident reports.
  • As a member of the Change Advisory Board, evaluates change requests to determine potential impacts to Information Security, including IT systems, processes, and policies, and provides appropriate input to the Change Management process.
  • Coaches, mentors, and develops future ROOT information security staff as the ISMS becomes complete and mature.
  • Keeps up to date on latest information security trends, "best practices", threats and countermeasures.
  • Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
  • Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit's Equity & Inclusion Policy.
  • It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
  • It is the responsibility of all employees to integrate sustainability into everyday business practices.
  • Other duties as assigned.


MINIMUM QUALIFICATIONS:

Education and Experience: Bachelor's degree in Computer Science, Information Technology, Management Information Systems, or closely related field. Eight years of information systems security (or cybersecurity) experience, or closely related field; OR an equivalent combination of education and experience.

Required Licenses or Certifications:



  • At least one of the following (in valid status): Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Security Auditor (CISA).
  • Other industry relevant certifications in the fields of information security, project management, auditing and/or risk management, such as the Certification in Risk and Information Systems Control (CRISC).


Required Knowledge and Skills:



  • Enterprise-level information-security plans, policies, standards, guidelines, methods, and practices based on current industry standards, best practices, tools, and techniques.
  • Information Security Management Systems, and applicable industry standards (ISO 27001/2).
  • Pertinent federal, state, and local laws, codes, and regulations; particularly those that affect information security for payment systems.
  • Environments subject to the Payment Card Industry Data Security Standard (PCI DSS), including compliance-related duties.
  • Knowledge and understanding of developing and administering information-security standards, practices, audits, risk management, and policy compliance.
  • Information Security Audit principles and practices.
  • Knowledge of one or more governance frameworks such as COBIT 5, ISO, NIST, or COSO.
  • Strong understanding of IT Service Delivery (ITIL) core processes and methodologies.
  • Principles, methods, and techniques used in the facilitation of managing projects and leading teams.
  • Relevant experience and detailed technical knowledge in security engineering, system and network security, authentication and security protocols, cryptography.
  • In-depth knowledge of security software threats and vulnerability mitigation techniques.
  • Working knowledge of cloud platforms and relevant security controls.
  • Establishing and maintaining collaborative working relationships with other department staff, management, vendors, and other stakeholders.
  • Documenting and explaining risks, recommendations, and incident data to technical stakeholders.
  • Interpreting and administering information security policies, standards, and procedures sufficiently to administer, discuss, resolve, and explain them to staff and other constituencies.
  • Leading or supporting an Information Security Management System.
  • Generating metrics and preparing reports to facilitate decision-making on security-related activities.
  • Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports.
  • Responding to inquiries with effective oral and written communication.
  • Researching, analyzing, and evaluating new security processes, products, and techniques.
  • Candidate should have excellent time management skills including the ability to prepare prioritize and complete work plans.
  • Working effectively under pressure, meeting deadlines, and adjusting to changing priorities.
  • Writing of technical documentation and standards, including skill in English usage, spelling, grammar, and punctuation.


Preferred Knowledge and Skills:



  • Knowledge of Governance, Risk, and Compliance (GRC) tools.
  • Principles of leadership, supervision, training, and performance evaluation.
  • Extensive knowledge of risk-based methodologies and one or more of the following frameworks: ISO 27001/2:2017, 27005:2011, and 31000; PCI-DSS; or NIST 800-53.


Physical Demands / Work Environment:



  • Work is performed in a standard office environment.
  • The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.



Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status or other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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