New

Medical Collections Specialist

TEKsystems
$16.00 - $20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, New Mexico, Albuquerque
Dec 17, 2025
Are you detail-oriented, empathetic, and passionate about making a difference in healthcare? We're seeking a Medical Collections Specialist to join a dynamic remote team. In this role, you'll help patients navigate their financial responsibilities while ensuring accurate and timely collections. What You'll Do * Monitor and manage patient accounts with outstanding balances. * Contact patients via phone, email, and other channels to arrange payment plans or collect overdue amounts. * Research and resolve billing discrepancies, insurance denials, and payment posting issues. * Maintain compliance with HIPAA and all applicable regulations. * Document all collection activities accurately in the system. * Collaborate with internal teams (Billing, Customer Support, Clinical) to resolve account issues. * Communicate clearly and empathetically with patients regarding their financial responsibilities. What We're Looking For * Experience: 2+ years in medical collections, healthcare billing, or revenue cycle management. * Knowledge: Familiarity with medical terminology, insurance processes, and HIPAA compliance. * Skills: Strong communication, negotiation, and problem-solving skills; proficiency in Microsoft Office and billing software. Preferred Qualifications * Experience with electronic health record (EHR) systems. * Understanding of CPT, ICD-10, and HCPCS coding. * Prior experience in a fast-paced healthcare or telehealth setting. Why You'll Love This Role * 100% Remote (PST or MST time zones) * Supportive team culture and approachable leadership * Work-life balance and schedule flexibility * Opportunities for learning, growth, and career advancement * Meaningful, mission-driven work in healthcare * Competitive compensation and benefits Ready to make an impact? Apply today and join a team that values collaboration, compassion, and excellence. Job Type & LocationThis is a Contract to Hire position based out of Albuquerque, NM. Pay and BenefitsThe pay range for this position is $16.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Dec 30, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.