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Case Management Assistant - Full Time - Days - Novi

Henry Ford Health System
United States, Michigan, Novi
Dec 17, 2025

The Case Management Assistant provides various services supporting case management process.

Responsibilities:

  • Obtains and records authorizations for ancillary services and denial reporting
  • Facilitates, identifies and documents all referrals, along with patient choice, to appropriate facilities or agencies
  • Expedites discharges by transmitting appropriate documentation to providers for acceptance of patient
  • Documents all interactions with payers and communicates status with appropriate staff
  • Communicates status with case management staff and arranges for patient transfer
  • Functions as a key point of contact between case management staff, admissions and payers

EDUCATION/EXPERIENCE REQUIRED:

  • High School diploma or equivalency
  • 1 year of applicable cumulative job specific experience required

    *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable

  • Good customer service skills
  • Knowledge of medical terminology
  • Good computer skills
Additional Information


  • Organization: Henry Ford Providence Hospitals
  • Department: Case Management 001
  • Shift: Day Job
  • Union Code: Not Applicable

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