Access Specialist - Pulmonary Function Lab - 137580

Pulmonary Function and Exercise Laboratory is a branch of Pulmonary Services in UC San Diego Health, the only academic health system in San Diego.

UC San Diego Health offers comprehensive Pulmonary Services, including pulmonary function and exercise testing, pulmonary rehabilitation, interventional pulmonology, inpatient care, and outpatient clinics. Our mission is to deliver outstanding patient care while providing high-quality diagnostic services.

This position provides an opportunity to work in state-of-the-art facilities dedicated to pulmonary function and exercise testing. The Pulmonary Function and Exercise Laboratory conducts and supports testing across UC San Diego Health System, including inpatient areas and outpatient clinics. The role of the Pulmonary Function Access Specialist is to support the Pulmonary Function and Exercise Lab and Pulmonary Services Division.

Under the supervision of the Pulmonary Function Manager, the Pulmonary Function Access Specialist is responsible for front-office and back-office functions and other duties as assigned. The Pulmonary Function Access Specialist responsibilities include, but not limited to: patient satisfaction, registration, scheduling, insurance verification, check in/out, financial assistance, answering multiple phone lines, attending and actively participating in staff meetings, sharing information and ideas with co-workers to maintain and environment conducive to learning, supporting cohesive team atmosphere, and assisting with reprocessing of equipment of the Pulmonary Function and Exercise Labs as necessary. Applicants must be able to work various hours and locations based on business needs.

• High School Diploma or equivalent.

• Minimum of three (3) years of relevant experience.

• Previous directly related experience in a large complex health care organization.

• Knowledge of third-party payors including federal, state and private health plans.

• Demonstrated experience with patient check-in and cash handling.

• Demonstrated experience updating Registration.

• Possess strong computer skills and be able to work between multiple systems during calls.

• Possess excellent customer service skills.

• Strong problem solving ability by using good judgment and applying these skills to assist customers and ensure customers' expectations are met.

• EPIC, IDX, PCIS training.
• Bilingual: Spanish/English.

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.