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Business Operations Specialist, SED (30379)

Ebara Technologies
$80,000.00 - $95,000.00 / yr
United States, Arizona, Phoenix
Dec 12, 2025
Description

POSITION SUMMARY

This position is a member of the EBARA US sales team managing parts, pricing, inventory, and KPI's.


ESSENTIAL FUNCTIONS



  • Establish parts pricing in alignment with revenue and profit targets. (Essential)
  • Generate annual parts revenue and profitability forecasting. (Essential)
  • Develop KPI reports on parts sales and inventory to be presented to customers, account managers, and management on a regular basis. (Essential)
  • Manage parts sales and inventory to meet revenue and cost targets. (Essential)
  • Develop customer parts-procurement relationships. (Essential)
  • Support account managers in creating and managing purchase agreements with customers. Manage and report all metrics identified within such Agreements and ensure compliance. (Essential)
  • Create and maintain a bill of materials for customer sites, manage and negotiate min/max levels for a strategic cost position for EBARA. (Essential)
  • Support parts sales issues and parts escalations at customer sites to closure, interacting with customers, field support, and EBARA Corporation. (Essential)
  • Maintain a live parts price reference database. (Essential)
  • Establish and maintain the accuracy of parts forecast demand in ERP in alignment with customer needs. (Essential)
  • Collaborate with the Product Manager to prepare quotes for customers. (Essential)
  • Support Strategic Global Accounts by generating quotes and updating the customer portal on capital items. (Essential)
  • Key participant in the upcoming SAP conversion (Essential)
  • Comply with EBARA safety policies, including participation in and completion of all required safety training. (Essential)
  • Maintain a clean and safe working environment compliant with Ebara and customer safety policies. (Essential)
  • Perform other duties as assigned. (Non-Essential)


Qualifications

POSITION QUALIFICATIONS

Competency Statement(s)



  • The ability to perform the identified essential functions of the classification, including the operation of any machinery and/or equipment that is associated with performing the essential functions.
  • The ability to perform the essential functions of the position in a cross-cultural, demanding, fast-paced, and dynamic environment.
  • The ability to perform the essential functions of the position without posing a direct threat of harm to him/herself, others, or property.
  • The ability to adhere to EBARA personnel policies and practices, including the attendance and punctuality requirements.
  • The ability to work well under pressure, meet multiple and sometimes competing deadlines, and at all times demonstrate cooperative behavior with colleagues and supervisors.


Education



  • Bachelor's degree in Business or equivalent experience.


Experience



  • Six (6) or more years of work experience, preferably in the semiconductor industry. Inside sales, direct customer interface, and sales operations experience.


SKILLS & ABILITIES



  • High proficiency in MS Office products, including Excel, Word, Outlook, and PowerPoint. Manage information and prepare reports, dashboards, pivot tables, graphs, and presentations.
  • Strong relationship-building skills. Collaborate and work effectively with colleagues and customers.
  • Effectively communicate with a diverse team, including engineering, sales, service, finance, and supply chain.
  • Excellent written and oral communication skills.
  • Strong time management and organizational skills.
  • Working knowledge of SAP and SFDC CRM preferred.
  • Experience with conversion from legacy systems to SAP preferred
  • Provide verification of a good driving record if servicing customers off-site.

Applied = 0

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