Senior Application Analyst and Developer, Epic Beaker

ACCOUNTABILITIES:

• Assesses builds and deploys software and new application functionality.
• Performs unit testing and assists with system and end-user test planning and testing.
  • Coordinates system hardware and software testing with development teams to ensure transparent implementation and appropriate capacity.
• Develops and/or assists with test scripts; may manage the testing process, or advise business partners on testing components.
• Analyzes functional and technical requirements for moderate changes or enhancements and updates system designs and specifications.
  • Performs firmware upgrades and patch management to Operating System and Application software.
• Diagnoses system failures and corrects issues.
  • Proactively and reactively ensures and monitors Windows server reliability and continuity.
  • Resolves and documents resolution for incidents; partnering across IS&T to ensure continued availability.
  • Monitors capacity levels on servers, assessing potential issues and escalating issues.
• Drafts technical specifications based on identified business requirements.
• Supports 3rd party application software; interacts with vendors regarding problems, upgrade schedules, and software installations.
  • Installs, configures, maintains, administers, and integrates smaller third party application servers and system software and hardware within the Windows Environment.
  • Works with vendors to identify issues or needed changes within the Windows Server Environment or the residing applications.
• Provides requested documentation and interviews with auditors and third party requestors.
• Performs other duties as assigned.

SKILLS/EXPERIENCE:

• Working knowledge of programming languages
• Strong understanding of IT infrastructure, including Windows server administration
• Proven ability to gather requirements and deliver output on those requirements
• Strong communication skills in technical and non-technical vernacular
• Proven ability to write technical documentation in a clear manner
• Experience participating on project teams, preferably from initiation through successful implementation and acceptance of application changes
• Expertise with more than one system development methodologies
• Excellent analysis and problem solving skills
• Able to be on-call 24X7 in areas of expertise
• An overall understanding of disaster recovery and service continuity
• Bachelor's degree in Computer Science, Business Administration, Management Information Systems or equivalent experience/training
• 3+ years IT analysis and technical design experience
• 1+ year experience coding, testing, and implementing program changes

PREFERRED QUALIFICATIONS:

• 1 year of healthcare/ health plan experience
• Epic Beaker AP Certification
• Epic Beaker CP Certification
• Windows Server Administration experience