Pharmacy Director - Outpatient and Specialty Pharmacy Services

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference

• Strategic Planning and Business Development:

  -Identifies, creates, and executes strategies to expand retail and specialty pharmacy services, driving smart business growth, market differentiation, and innovation within the organization.

  -Works collaboratively for budget development, manages departmental profit and loss (P&L), and implements cost-saving measures.

  -Works with purchasing team to manage and negotiate contracts with pharmaceutical manufacturers, third-party payers, and vendors.

  -Collaborates with business operations team to strategize on class of trade optimization opportunities, including 340B and own use.

  -Serves as a brand ambassador and actively promote the organization's and service line's mission and values.

• Operational Leadership:

  -Develops and implements best practices to ensure efficient, safe, and accurate medication dispensing and delivery.

  -Leverage present and future technology and automation for operational efficiency.

  -Monitors and analyzes key performance metrics to identify areas for improvement and implements solutions to enhance efficiency and quality.

  -Establishes and updates pharmacy policies to meet all federal, state, and local regulations, including those specific to specialty pharmacy accreditations.

  -Collaboratively manages the integration and use of pharmacy information systems, automation, and electronic health records (EHR) to improve workflow and patient safety.

• Staff Management and Development:

  -Selects, hires, develops, and evaluates pharmacy managers and staff.

  -Fosters a culture of excellence, engagement, and professional development by providing guidance and mentorship to pharmacy personnel.

  -Monitors team performance, identifies areas for improvement, and provides coaching.

• Clinical and Quality Assurance:

  -Leads initiatives to enhance the patient experience, including medications to home programs, transitions of care, medication therapy management, adherence programs, drug utilization management, vaccine programs, and clinical consultations.

  -Oversees quality assurance programs to monitor medication errors and adverse drug reactions and implements corrective action, as appropriate.

  -Collaborates with other healthcare providers to optimize medication management and promote evidence-based practices.

• Regulatory Compliance:

  -Ensures adherence to all regulatory and accreditation standards from bodies such as the state Boards of Pharmacy, DPH, DEA, URAC, ACHC, and others as appropriate.

  -Leads efforts for proactive audit preparation to maintain compliance and transparency.

• Performs other duties as assigned.