Senior Implementation Consultant

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Senior Implementation Consultant II is responsible for driving successful engagement and adoption of producer-impacting changes through structured change management practices. This role partners across functions to deliver enterprise and local initiatives that enable growth, profitability, and readiness. The consultant ensures that changes are implemented effectively, leveraging feedback loops and best practices to accelerate field adoption.

Key Responsibilities

• Support end-to-end implementation of new programs, products, processes, or feature changes to drive readiness, utilization, and adoption.

• Coordinate the delivery and execution of change initiatives using change management frameworks to support strategic goals.

• Create and deliver materials and training to build awareness and ability for changes, ensuring stakeholders and producers are equipped for successful adoption.

• Collaborate cross-functionality to develop and execute adoption plans that address awareness, desire, knowledge, ability and overall readiness for field stakeholders.

• Integrate with sales leaders to reinforce change objectives and monitor adoption progress.

• Provide field insights to inform change strategies and tailor execution for market-specific nuances.

• Gather feedback, success stories, and best practices from agencies/producers to share with partners and improve future implementations.

Supervisory Responsibilities

• This job does nothave supervisory duties

Education and Experience

• Bachelor's degree

• 3 or more years of related experience

Certificates, Licenses, Registrations

• None required

Functional Skills

• Knowledge of change management principles (ADKAR or similar frameworks preferred)

• Strong collaboration and relationship skills

• Ability to influence and engage stakeholders at multiple levels

• Excellent communication, facilitation, and relationship-building skills

• Experience managing complex projects and driving adoption in a sales or distribution environment

• Analytical mindset with ability to interpret metrics and feedback to inform strategies

#LI-DM1

* In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills

Compensation

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

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